[Plugin: Contact Form 7] Failed to send your message. Please try later or contact administrator by o

  • uts

    (@uts)


    11 years, 8 months ago

    Users of our contact from occasionally get this message “Failed to send your message. Please try later or contact administrator by other way.” Which appears to be the message for Akismet. Which is neither activated or in use on our wordpress install. It seems if you can send a message sucessfully, then in a few hours you will be unable to again. If you delete cache and reload the page you can send a message again. This has occured since upgrading wordpress to 3.4. Server is CENTOS/Apache. There is nothing in the apache logs indicating any errors.

    http://wordpress.org/extend/plugins/contact-form-7/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    11 years, 8 months ago

    Check the FAQ please. After submitting the form, I get an error message stating “Failed to send your message”. What is wrong?

    Thread Starter uts

    (@uts)

    11 years, 8 months ago

    Thank you, I remember having this problem when nonce was introduced. I use wp-supercache. I then excluded the contact page from being cached and the problem went away. The problem has come back so I assume it is a different problem, could be client side cache issue? I did not have garbage mode cleanup enabled I will turn that on.

    Thread Starter uts

    (@uts)

    11 years, 8 months ago

    I checked again, the contact page is not cached at all. We excluded it previously when nonce was introduced in Contact form 7. Some users are still getting the orange box error which is related to nonce. Other than disabling nonce any ideas?

    Sameer Panje

    (@sameerpanje)

    11 years, 8 months ago

    We have our own server running CentOS 5.3. There are 7 websites running out of it, 3 of them on wordpress. All 3 of the WordPress sites have Contact Form 7 version 2.4.6. And it was working like a charm.

    Till recently, we were running PHP 5.1 due to which, we were restricted to WordPress 3.0.1. Recently, we upgraded it to PHP 5.4.3. And we’ve started having problems with Contact Form 7 since then.

    When a user submits a form, they get the error with a red box. However, the form data is being saved (we also have the Contact Form 7 DB Extension plugin installed). The PHP mail function is working fine from the command line. We also tried using an SMTP mail plugin but it still stays the same.

    What could be the causes of this? And how can we resolve it?

    Thanks,

    Sam

Viewing 4 replies - 1 through 4 (of 4 total)
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