kbottini
Member
Posted 8 months ago #
I have been using contact form 7 for about 2 months and everything was working fine. Suddenly all my forms have started showing this error message: "Failed to send your message. Please try later or contact the administrator by another method."
I have tried updating the plugin, uninstalling and then reinstalling a fresh version... but nothing seems to be helping. I also tried changing the send to email address.
Nothing has changed on the site, so I can't seem to figure out what would suddenly cause this error! Help!
http://www.simplysillycards.com
(pages with forms: Contact, Wholesale, & Say What)
http://wordpress.org/extend/plugins/contact-form-7/
Can you replicate the problem using the Twenty Eleven theme with all other plugins deactivated?
kbottini
Member
Posted 8 months ago #
I haven't tried.
This WP instillation is an e-commerce solution, so using the Twenty Eleven theme and no other plugins would basically take away the point of the site. I assume the issue is not theme or plugin based, because forms were working for over two months without a hiccup. This just came out of no where.
I'm sorry but this is the start of the most basic troubleshooting. In effect, it's a process of elimination and both the theme & other plugins are high up on the list of possible culprits.
kbottini
Member
Posted 8 months ago #
I understand that technique. Unfortunately the site requires both the theme and the plugin.
Again, my biggest concern is that there have been no changes to the site, hosting, plugins, emails, etc. So why it just stopped suddenly working shows that the theme and other plugins were not causing this error. They were ALL working without an issue.
It's possible something has changed on your server. Have you asked your hosts if anything has changed recently?
kbottini
Member
Posted 8 months ago #
Indeed, like a mentioned above: "there have been no changes to the site, hosting, plugins, emails, etc."
Then I'm sorry but I'm all out of suggestions.
morandan
Member
Posted 8 months ago #
Hi, I get the same error message when the form is filled out using my Android phone. Some customers have also reported getting the error on their Mac machines. Maybe you changed the platform in the last 2 months?
I would like to know why this form doesn't work on these alternate platforms!
morandan
Member
Posted 8 months ago #
Ok, I just found the answer by googling. See this page:
Hope this helps you out as well.
thedrewseum
Member
Posted 7 months ago #
This recently happened to me after an update to the plugin. When I went into the settings, I noticed that the forms I circled in this screenshot were all blank. I had to manually put the appropriate coding/information back in. That seems to have fixed the problem for me.
joel6653
Member
Posted 7 months ago #
Thanks, thedrewseum! I've spent hours on various forums looking for the solution, finding many that didn't quite do it for me. Yours took care of my problem in just a minute.
indianpresley
Member
Posted 6 months ago #
Can you please send me a tips step by step on how to fix this error sending for contact form
Failed to send your message. Please try later or contact administrator by other way.
