WordPress.org

Ready to get started?Download WordPress

Forums

Contact Form 7
"Failed to send your message." (18 posts)

  1. kbottini
    Member
    Posted 1 year ago #

    I have been using contact form 7 for about 2 months and everything was working fine. Suddenly all my forms have started showing this error message: "Failed to send your message. Please try later or contact the administrator by another method."

    I have tried updating the plugin, uninstalling and then reinstalling a fresh version... but nothing seems to be helping. I also tried changing the send to email address.

    Nothing has changed on the site, so I can't seem to figure out what would suddenly cause this error! Help!

    http://www.simplysillycards.com

    (pages with forms: Contact, Wholesale, & Say What)

    http://wordpress.org/extend/plugins/contact-form-7/

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Can you replicate the problem using the Twenty Eleven theme with all other plugins deactivated?

  3. kbottini
    Member
    Posted 1 year ago #

    I haven't tried.

    This WP instillation is an e-commerce solution, so using the Twenty Eleven theme and no other plugins would basically take away the point of the site. I assume the issue is not theme or plugin based, because forms were working for over two months without a hiccup. This just came out of no where.

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    I'm sorry but this is the start of the most basic troubleshooting. In effect, it's a process of elimination and both the theme & other plugins are high up on the list of possible culprits.

  5. kbottini
    Member
    Posted 1 year ago #

    I understand that technique. Unfortunately the site requires both the theme and the plugin.

    Again, my biggest concern is that there have been no changes to the site, hosting, plugins, emails, etc. So why it just stopped suddenly working shows that the theme and other plugins were not causing this error. They were ALL working without an issue.

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    It's possible something has changed on your server. Have you asked your hosts if anything has changed recently?

  7. kbottini
    Member
    Posted 1 year ago #

    Indeed, like a mentioned above: "there have been no changes to the site, hosting, plugins, emails, etc."

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    Then I'm sorry but I'm all out of suggestions.

  9. morandan
    Member
    Posted 1 year ago #

    Hi, I get the same error message when the form is filled out using my Android phone. Some customers have also reported getting the error on their Mac machines. Maybe you changed the platform in the last 2 months?
    I would like to know why this form doesn't work on these alternate platforms!

  10. morandan
    Member
    Posted 1 year ago #

    Ok, I just found the answer by googling. See this page:

    Hope this helps you out as well.

  11. thedrewseum
    Member
    Posted 1 year ago #

    This recently happened to me after an update to the plugin. When I went into the settings, I noticed that the forms I circled in this screenshot were all blank. I had to manually put the appropriate coding/information back in. That seems to have fixed the problem for me.

  12. joel6653
    Member
    Posted 1 year ago #

    Thanks, thedrewseum! I've spent hours on various forums looking for the solution, finding many that didn't quite do it for me. Yours took care of my problem in just a minute.

  13. indianpresley
    Member
    Posted 1 year ago #

    Can you please send me a tips step by step on how to fix this error sending for contact form

    Failed to send your message. Please try later or contact administrator by other way.

  14. coldmoonrising
    Member
    Posted 1 year ago #

    I was coming across this same error on one of the sites I manage for my clients. Morandan's suggestion, via the link, helped me locate my issue.

    The reason I was getting this error was due to having multiple to: emails configured incorrectly. I initially had: "email1@domain.com; email2@domain.com" in the To: line of the mail section. This is incorrect as the semicolon is not recognized by the plugin script. I changed the semicolon to a comma and my error no longer occurs.

    I hope this helps others as well.

  15. SEOToronto7
    Member
    Posted 1 year ago #

    I removed the askimet tag from the name and email address and the contact form started working for me again.

    For reference:
    * See the TAG section and select name or email. You will see a checkbox for Askimet. This prevented the form from sending in my case.

  16. joeyalbergo@yahoo.com
    Member
    Posted 1 year ago #

    I'd like to bring this back up because I see this error message after hitting submit, but I'd like to ask how do we setup Contact Form 7 and CFDB if we only want to recover DB information and not send out any e-mails.

    Is that possible? So basically I am using CF7 and CFDB plug-ins but on my form I just want them to submit and keep the data on the DB, no e-mail is needed but after hitting send I still see the error.

    Thank you in advance - any help or advice will be much obliged.

    -Joe

  17. buzztone
    Member
    Posted 1 year ago #

    @joeyalbergo@yahoo.com - If you are not contributing positively to the OP's issue, please start your own thread.

    As per the Forum Welcome, please post your own topic.

    Posting in an existing topic prevents being able to track issues by topic. Added to which, your problem - despite any similarity in symptoms - is likely to be completely different.

  18. joeyalbergo@yahoo.com
    Member
    Posted 12 months ago #

    I resolved my issue...

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic