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Contact Form 7
Email Sender Not Being Displayed (2 posts)

  1. LeftClick
    Member
    Posted 3 years ago #

    Hi,

    I recently transferred the domain from Go Daddy to Heart Internet.

    I am using contact form 7 on my wordpress blog:

    http://www.surftoursnicaragua.com/contact-us/

    The booking form should work in the following way...it sends the information to contact@surftoursnicaragua.com and to surftoursnica@gmail.com , the first address sends an auto response so the person gets an instant reply with loads of information.

    However, when testing the contact form the following is displaying in the 'From' box:

    "[your-email1]"@web157.extendcp.co.uk

    which prevents the automated response from working.

    This is how the contact form is currently set up:

    <p>Name (required)
    [text* your-name] </p>

    <p>Email Address (required)
    [email* email1] </p>
    <p>Re-type email Address (required)
    [email* email2] </p>

    <p>Contact Number
    [text your-number] </p>

    <p>Package (required)
    [select* your-package "Deluxe Package" "Luxury Package" "Learn To Surf Package" "Nicaragua Eco-Adventures Package" "STN Yoga/Surf Package"]

    <p>Add Ons
    [checkbox your-cb use_label_element "Deep Sea, Reef & Estuary Fishing"
    "Surf Instruction" "Yoga Instruction/Practice" "Surf Equipment Rental" "Surf Photography" "Volcano Hikes" "Volcano Boarding" "Colonial City Tours" "Live Baseball Games" "Juan Venado Island Tour"]

    <p>Additional Comments
    [textarea your-message] </p>

    <p>How did you hear about us
    [select your-hear "Internet Search" "Word of Mouth - Tell Us Who" "Flyer/Poster" "Surf Shop Referral" "Online Advertisement" "Other"]

    <p>[submit "Submit Form"]</p>

    Any ideas how to resolve the issue?

    It's driving me slightly mad and it's something that needs to be resolved asap.

    Thank you in advance for any help

    Kind regards,
    Laura

    http://wordpress.org/extend/plugins/contact-form-7/

  2. spoonofmilk
    Member
    Posted 3 years ago #

    It looks like you are trying to call in a field called [your-email1] when you only have fields called [email1] and [email2]

    You will either need to change the form to read:

    <p>Email Address (required)
    [email* your-email1] </p>

    Or you will need to alter the mail message to read:

    [email1]

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