WordPress.org

1. whiterhino_kev
   Member
   Posted 1 year ago #
   

   Hi there,

   Contact Form 7 installed with no problem and was simple to set up and use in my posts.

   The email is sent but the circular arrow image that spins when you click the send button never stops and no message is displayed to say "Thanks, email was sent".

   My blog is embedded in my website.

   Thanks!

   http://wordpress.org/extend/plugins/contact-form-7/

2. Takayuki Miyoshi
   Member
   Plugin Author
   Posted 1 year ago #
   

   FAQ The spinning arrow icon shows up once I submit a form, but then nothing happens.

3. whiterhino_kev
   Member
   Posted 1 year ago #
   

   Hi,

   I had seen that FAQ but it does not apply because the email is sent and it arrives as expected but the spinning arrow is still spinning and no thankyou message is displayed.

   I deactivated all other plugins apart from "configure smtp" which I need on my local server to send mails and I changed to the default theme.

   The problem still persists.

4. tharg
   Member
   Posted 1 year ago #
   

   It happened to me when I had set up attachments incorrectly.

   Now I have fixed them I get a message in a nice green box containing:
   Your message was sent successfully. Thanks.

   Simply putting [file file1] in the left box is not enough.
   You also have to click the Generate tag pulldown and select File Upload, and follow the instructions...

   Hope this helps, Tom.

5. whiterhino_kev
   Member
   Posted 1 year ago #
   

   Thanks tharg.

   Unfortunately that does not apply in my case. As a first time user of Contact Form 7 I simply used the first sample form without any changes and I do not need attachments.

   Unless I inadvertently changed something in the settings I cannot imagine that it is the settings causing this problem.

   Shame, this plug-in is otherwise great, shame my customers wont think so when they think that the email was not sent!

6. calebcopper
   Member
   Posted 1 year ago #
   

   I'm also having the same problem as whiterhino_kev...

   I just have turned the invisibility off for the loader in the scripts.js file for a quick fix. But it would be great to figure out why it doesn't work.

   Anyone else have suggestions?

7. calebcopper
   Member
   Posted 1 year ago #
   

   The website is http://www.millmountain.org/contact-us

8. epsir
   Member
   Posted 1 year ago #
   

   Well there's the suggestion that turns off javascript for CF7 but that's not ideal.

   Make sure that there is no field called "name" in the form, that messes with wordpress.

Topic Closed

This topic has been closed to new replies.