• Hello, I am having problems with the Contact Form 7 plugin on my site. The messages do not send at all when I enter an email address from yahoo, gmail or hotmail. It works when I put in my work email, but I receive a red border “failure” error whenever I try to send from a gmail, yahoo or hotmail address.

    And when I do enter my work email or one from a dedicated server, the message sends but I only receive what’s in the message body. None of the custom fields, including name or any of the other information, get sent with the email. I would definitely appreciate it if any of you all have had similar problems in the past and might have some advice. Thank you.

    http://wordpress.org/extend/plugins/contact-form-7/

    Link to site: http://modificationcommercial.com/?page_id=33

    Code:

    <p>Your Name (required)
    [text* your-name] </p>

    <p>Company Name
    [text* your-name] </p>

    <p>Phone Number
    [text phone-number] </p>

    <p>Your Email (required)
    [email* your-email] </p>

    <p>Type of Property
    [text property-type] </p>

    <p>Type of Loan
    [text loan-type] </p>

    <p>Current on payment?
    [select payment ” ” “Yes” “No”] </p>

    <p>If No, how many months behind on payment?
    [text months-behind] </p>

    <p>How long have you been suffering a hardship?
    [text months-hardship] </p>

    <p>Major vacancies at property?
    [select vacancies ” ” “Yes” “No”] </p>

    <p>If Yes, what percentage of property is vacant?
    [text vacant-percentage] </p>

    <p>Is the monthly mortgage payment more than total rents collected?
    [select payment ” ” “Yes” “No”] </p>

    <p>Do you intend to keep the property?
    [select intention ” ” “Yes” “No”] </p>

    <p>Please Describe Your Situation:
    [textarea your-message] </p>

    <p>[submit “Submit”]</p>

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter afrank29

    (@afrank29)

    bump, and the only plugins i am running right now are SMTP and Contact Forms.

    Hi there,

    I just discovered the same problem with gmail, yahoo and hotmail today. I haven’t found any solutions yet but I am diligently looking and will post what I find.

    I may be able to help with your other issue though – missing information from the forms.

    Is the “Message Body” field of Contact 7 formatted like this?

    A few lines from your code:

    Your Name (required)
    [your-name]

    Company Name
    [your-name]

    Phone Number
    [phone-number]

    Your Email (required)
    [your-email]

    Type of Property
    [property-type]

    I hope that helps a little.

    I tested your form and it did work fine for me.

    I just changed your second tag for:

    <p>Company Name
    [text* your-company] </p>

    (to avoid conflict, once you had already used a value your-name right above)

    Then I added the values to the “Message Body” field, like this:

    Informations:

    Name: [your-name]
    Company: [your-company]
    E-mail: [your-email]
    Phone: [phone-number]
    Property type: [property-type]
    Loan type: [loan-type]
    Payment: [payment]
    Months behind: [months-behind]
    Months hardship: [months-hardship]
    Vacancies: [vacancies]
    Vacant percentage: [vacant-percentage]

    Message:
    [your-message]

    ———————–
    Sent thru Website

    I tested and it worked fine. All informations came on the e-mail body.

    PS.: Other form fields shall be added onto “message body” as well. I tested just with those pasted above.

    Cheers.

    I found this solution to the error problem. While it doesn’t seem to have been written to specifically address the gmail, yahoo and hotmail problems, implementing this solution does seem to help.

    In a nutshell, you need to install the WP-Mail-SMTP plugin and configure it as detailed here.

    Then you need to make some changes to The Contact 7 “from” and “additional headers” fields as detailed here.

    Look for the instructions that begin with:

    “If you have applied the suggestions found in the “How to Send Email with WordPress from GoDaddy” post and still receive the error message above, please try the following:”

    I followed these instructions and Contact 7 will now allow me to input gmail, yahoo and hotmail accounts.

    Good Luck!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘[Plugin: Contact Form 7] Custom Fields and Email Problem’ is closed to new replies.