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Contact Form 7
Contact Form works for one site but not the other. (5 posts)

  1. festival4starsforum
    Member
    Posted 3 years ago #

    Hi there,
    I currently have two wordpress sites using contact form.
    Both have them directed to the same e-mail account.

    One website is getting the form in successfully, the other one say it has sent but nothing comes through.

    I have checked the spam folder of gmail and there is no sign of mail there.

    Please can I have some advice on what to do!

    Thanks

  2. festival4starsforum
    Member
    Posted 3 years ago #

    Please could I get some advice, we are running a contest with this plug in as the submission form so I need to sort it asap.

    Thanks

  3. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 3 years ago #

    Same server? Same destination address? Have you tried another destination address? How are your current settings? Have you contacted your server administrator or support person?

  4. festival4starsforum
    Member
    Posted 3 years ago #

    It is the same destination address.
    Different server I think.
    I do not know about the other parts.
    We receive the e-mails through gmail.
    I keep testing it and nothing works.
    The other form is working perfectly on the other site.
    Such a handy tool that I hoped to use on both.

  5. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 3 years ago #

    It's highly possible that mail sent is lost in the server side. Some server have spam filtering system inside them, and changing the destination address sometimes fixes such troubles.

    If you have no idea, contact your hosting server's support person. If you can't get any help, I'd suggest to switch to another hosting.

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