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Contact Form 7
Contact form 7 failed installation "Could not create directory" (2 posts)

  1. sb6bb
    Member
    Posted 3 years ago #

    I have tried a few times and this is what I get.. can anyone help?

    I even tried to load it through Filezilla "plug-in" section... after having "success" in filezilla I looked in the plugin section of wordpress desktop and couldnt find contact form 7.

    THANKS

    Installing Plugin: Contact Form 7 2.4.3

    Downloading install package from http://downloads.wordpress.org/plugin/contact-form-7.2.4.3.zip…

    Unpacking the package…

    Installing the plugin…

    Could not create directory. /webroot/r/u/runni008/primary/www/wp-content/plugins/contact-form-7/

    Plugin install failed.

  2. stvwlf
    Member
    Posted 3 years ago #

    when you use Filezilla to upload the plugin make sure you are putting it in the correct folder.

    1) you can't upload the zip file the plugin comes in. You have to unzip the file on your computer and then upload the contents of the zip file (usually its all contained in a folder

    2) make sure you upload to /wp-content/plugins/ if the container in the zip file was a folder you should see that folder on the server in the plugins folder after the upload.

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