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Contact Form 7
Confirmation of Email Sent (5 posts)

  1. boston182
    Member
    Posted 1 year ago #

    I've inherited admin duties to a website and I've received a complaint that the Contact Form on the site doesn't give confirmation (or do anything at all) when you hit send. How do I fix this?

    http://wordpress.org/extend/plugins/contact-form-7/

  2. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 1 year ago #

    OK. First, share the URL of the contact page. To learn how the contact form works, please check documentations on http://contactform7.com/

  3. boston182
    Member
    Posted 1 year ago #

    http://www.promo-nation.com/contact-us/

    I checked the documentation and I didn't see anything about confirmation messages upon hitting send. I would assume it is automated, but it isn't coming up for me.

  4. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 1 year ago #

    You are using too old versions of WordPress and plugins. Upgrade them to the latest versions first. Also, the theme seems to be incorrect. Fix it or switch it to other theme.

  5. boston182
    Member
    Posted 1 year ago #

    Well, the problem with that is the site can't be updated, because when it is, it crashes and I can't get it up and running without rolling it back via the hosting provider. It's a complete mess, I know, but the person who built it just told me "Don't fix what isn't broken." Only now something finally is broken...

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