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Contact Form 7
After Submitting Form, Page Automatically Jumps Up (2 posts)

  1. BBrenner13
    Member
    Posted 3 years ago #

    I'm using WordPress 3.0.1 and the latest version of Contact Form 7. On our website we have a form where people can request a quote for our services. Previously, after entering their information and hitting the "Send" button, all the fields would revert to being blank and they would see a thank you message appear beneath the "Send" button, which also verified that their information was sent.

    However, now the page will scroll up about halfway after clicking the button and although the fields are cleared, the "Send" button is no longer in view and therefore, without scrolling down the page, users cannot see the thank you message notifying them that their information was properly submitted.

    Not sure if this has anything to do with it, but after hitting "Send", the following appears at the end of the page's URL: #wpcf7-f4-p48-o1

    Thanks in advance for any help.

    http://wordpress.org/extend/plugins/contact-form-7/

  2. webjunk
    Member
    Posted 3 years ago #

    #wpcf7-f4-p48-o1
    is the end of the URL when you click on submit. Basically its just your form.

    Try disabling your other plugins and see if the problem clears up.
    Also test with the default Twentyten theme.
    A link to the contact page you are using would help.

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