Forums

[Plugin: Connections] Entries won't save (20 posts)

  1. galadancore
    Member
    Posted 2 years ago #

    Sorry for the second posting. Posted earlier in a different format than requested by plugin author.

    I'm able to use the Connections plugin on my local machine running WordPress 2.8.1. I recently set up WP (same version) on my hosted site and Connections now won't save or display any entries.

    I love this plugin: any ideas on why it won't save?

  2. galadancore
    Member
    Posted 2 years ago #

    A bit more info: I discovered that I'm running PHP 5.2.6 on my local machine that has the functioning Connections plugin. The hosted site, where Connections is not working, is running PHP 5.1.6. They have no plans to upgrade.

    Could the problem be the difference in PHP versions? If so, is there a way to modify the plugin so it will work on the older version?

  3. galadancore
    Member
    Posted 2 years ago #

    Any one?

  4. Steven Zahm
    Member
    Posted 2 years ago #

    @galadancore

    Sorry for the delay. Wife and were having a baby!

    The last person that had an issue like this it was a conflict with another plugin. I think it was WP-Surveys. So try disabling plugins and see if the problem goes away. Let me know how you make out, I'd like to track down the issue.

    With kind regards.

  5. galadancore
    Member
    Posted 2 years ago #

    Having a baby?? How selfish! :D

    Congratulations, dude! I hope all is well with you and the growing family.

    Trust me, a plugin issue shouldn't even be on the radar for you, but I really appreciate you taking time to check the forum. I'll see how things work with all the other plugins off and post back. And trust me, no worries if it takes a while for you to reply. You have more than a little on your plate at the moment. :)

    Thanks again.

  6. galadancore
    Member
    Posted 2 years ago #

    No joy. Even with all the other plugins off, it doesn't seem to save any data. I can't access the db itself but I ran a backup and it's not showing any content in the connections table, so for some reason, it's not saving entries?

    Let me know there is any info I can provide that will help with the troubleshooting. And again, don't feel you need to address this immediately with the big event in your life. I have a 17 year-old daughter so I know the meaning of patience. :)

  7. mished
    Member
    Posted 2 years ago #

    I encountered this same problem. What I discovered was that the issue is browser-related, or at least I solved it by using a different browser.

    It didn't work in FF and Chrome for some reason, but I had no problems saving the entries in IE8 and Opera.

    The sites I've installed and activated them on are not live yet (they're under 'maintenance mode'), so I'm not sure what the behaviour will be like (ie if the browser problem will go away) once they do go live.

  8. Steven Zahm
    Member
    Posted 2 years ago #

    Are you still experiencing an issue when trying to save entries? I thought this was resolved a couple months ago.

  9. madeofstone
    Member
    Posted 2 years ago #

    I'm having exactly the same problem, the saving circle just spins and does nothing.

    All other widgets (including the text widget) seem to save fine.

    I have tried Firefox and Opera (with and without Gears)

    Did anyone fine a solution?

  10. Steven Zahm
    Member
    Posted 2 years ago #

    @madeofstone
    I think you posted this to the wrong thread. This thread relates to the plug-in Connections, not widgets.

  11. madeofstone
    Member
    Posted 2 years ago #

    apologies my mistake - posted in the correct forum now

  12. galadancore
    Member
    Posted 2 years ago #

    Wanted to follow up on this issue and see if there has been any fixes yet. To recap from my original post: I'm using WP 2.8.6 on PHP 5.1.6 and the latest Connections 0.5.48 plug-in.

    I'm able to install the plug-in and create an entry in the admin section, but when I try to view the entry in the list (still within the admin), nothing is there.

    Any suggestions on how I might fix this? Let me know if there is any info you need.

    Thanks!

  13. Steven Zahm
    Member
    Posted 2 years ago #

    @galadancore

    When adding an entry, are you receiving a success message?

    Can you try the dev version and see if you still experience the issue?
    http://downloads.wordpress.org/plugin/connections.zip

  14. galadancore
    Member
    Posted 2 years ago #

    No error or success messages that I can tell. Just seems to take me back to the Add Entry screen.

    I'll the dev version a try and let you know the results. Thanks for getting back to me!

  15. galadancore
    Member
    Posted 2 years ago #

    Sorry, @shazahm1. Should have clarified. It takes me back to the Add Entry screen without an error, and when I check the entry list, no entries are shown.

    Just tried the new dev version and had the same issue. I checked the database and it doesn't look like any entries are being added.

    Any suggestions on where to start troubleshooting?

  16. Steven Zahm
    Member
    Posted 2 years ago #

    @galadancore

    Well I use the global super variable $_SESSION for a check before adding an entry. Something with your setup is either not allowing its use or overwriting the variable. I would like to try a new way of handling this if you would like to help me test give me an email.

  17. galadancore
    Member
    Posted 2 years ago #

    @shazahm1

    Sorry, man. Had another project that I've had to take care of.

    I'd be happy to work with you on finding a solution. Let me know what I can do to help. You can reach me directly at webvox@gmail.com.

    Thanks!

  18. or1gb1u3
    Member
    Posted 2 years ago #

    @shazahm1

    I am having the same issue and am willing to do beta testing for newer versions if you need the help. I am just starting the trouble shooting of this problem myself.
    on my local testers this plugin worked, and on one of my live sites it works as well, but the site I need it to work on it is not. will inform if anything new develops

  19. or1gb1u3
    Member
    Posted 2 years ago #

    also what mySQL versions are in use

  20. Steven Zahm
    Member
    Posted 2 years ago #

    A handful of people seem to have this issue. I think I've finally figured it out.

    Who is you host provider? I ask because some hosts like fatcow.com do not setup the save path for the $_SESSION variable. So plug-ins that rely on it fail. For example WP_Surveys and eCommerce since they also both use this super global variable.

    So download and open up your php.ini file and find the [Session] section and add this line:

    session.save_path = /tmp ;

    You might already have the text that says session.save_path = make sure you have /tmp after the equals sign. Don's forget that the line needs to end with a semi-colon. If that still doesn't work it could mean the tmp path doesn't exist on you server. You have to ask your host for the correct path. Also if you do not have access to your php.ini file as some hosts do not allow it, you'll have to request that they make this change.

    Please let me and others in this thread know how you make out.

Topic Closed

This topic has been closed to new replies.

About this Topic