Plugin conflict: HTTP 500 error on password reset
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When users request a new password, they get an email with a link, and clicking that link opens the appropriate page, displaying two password fields and a Reset Password button to submit the form.
However, when submitting the form, the only thing the user sees is a completely blank page (Firefox) or a HTTP 500 error page (other browsers such as IE, Rockmelt).
I’ve identified that it’s a plugin conflict between Theme My Login and Improved User Experience.
This happened with all these values of IUE’s setting for Change Password Page:
- no value
- login/?action=profile
- login/?action=resetpass
- http://sitedomain.tld/login/?action=resetpass
- http://sitedomain.tld/login/?action=profile
Deactivating the “Use the WordPress lost password procedure.” setting in IUE made the reset password work again. I would prefer letting our users enjoy the short password retrieval procedure instead and I’ll gladly help with rooting out the cause of this conflict.
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