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Logo Slider
[resolved] Plugin Configuration Menu broken. (43 posts)

  1. Krisknabel
    Member
    Posted 1 year ago #

    After installing this plugin, I initially went to configure it. The interface seemed to work well until I tried to upload an image. After uploading an image, I was given an acknowledgement that the image was uploaded successfully. But then the configuration menu became stuck in the image upload state, where there appears to be two table headers for images that were uploaded but the tables are empty. It allows me to keep uploading images, and gives me successful acknowledgements, but does not allow me back to the previous setting menu.

    I uninstalled the plugin, deleted the files, and then reinstalled the plugin and ran into the same issue.

    Help please!!!

    http://wordpress.org/extend/plugins/logo-slider/

  2. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Please can you provide a link to your site so I can see the code and try to work out what's happening?

    Thanks

  3. baqarabbas
    Member
    Posted 1 year ago #

    hi Maeve,
    I got into similar problem, my setting menu is also broken, it lets me upload the new picture but is not showing the logo in list, not it is showing its settings. Please help!

  4. Krisknabel
    Member
    Posted 1 year ago #

    Unfortunately, the site is internal to one of my clients and requires VPN access. :-(

  5. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    baqarabbas can you post a link so I can see the affected site?

    This problem is not happening for me or other users and I can't replicate it on my test site.... so unless I can see it, and examine the code on an affected site I really have no idea what's going on sorry!

  6. TJacobs
    Member
    Posted 1 year ago #

    Hi,

    I am having a similar problem. Here is the website: http://www.srbfc.co.za

  7. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Ok TJacobs, in your case I can see in the source code you have a lot of hardcoded jQuery... it's possible that's breaking something in this plugin or another plugin that's causing the error... please can you try deactivating all other plugins and reverting to the default twentyeleven theme and try it again? Does the problem still occur?

  8. MichaelKFIN
    Member
    Posted 1 year ago #

    Hi,
    I have the same problem.
    I use a specific theme I bought few days ago : themeforest.net/item/genius-responsive-wordpress-theme/full_screen_preview/2683238
    I tried with the defaut theme but nothing happens.
    Thank you for your help.

  9. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Guys, I can't replicate this so please can you each post a screenshot showing what happens, and a link to your site so I can examine your code and try to work out what's going on. Thanks

  10. MichaelKFIN
    Member
    Posted 1 year ago #

    Hi,
    here is the url of the website : http://textyle.kfin.be/
    you will see on the bottom of this page three different logos without slide. And in the admin, I can put a logo but nothing happens after. And I don't see the settings. I inserted the shortcode in the page [logo-slider].
    Is it possible to send you screenshots via this support ?
    If you need access to admin, tell me and I will send you them by email.
    Thanks

  11. bluesky_c3
    Member
    Posted 1 year ago #

    Same problem here. Firs time I installed the plugin, I was able to use it, but I reinstalled it and it dosent't work anymore. There are no options available anymore. The site is: and here is an printscreen with the plugin options: .

    Need help here, pelase!

  12. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Hi guys sorry its taken me a few days to get back to this thread. I've done some testing and still no joy identifying or replicating this issue. I'm thinking this is very likely a conflict with another plugin or theme... to troubleshoot this further please disable all other plugins and switch to the default twentytwelve theme...test and let me know results.

  13. marfil
    Member
    Posted 1 year ago #

    Hi,

    in my case I've regain the "configuration menu" by removing wp_logo_slider_settings from mysql (Table wp_options).

    Hope it helps.

  14. Lord Bram
    Member
    Posted 1 year ago #

    @marfil

    Thanks for your response! I had the same issue with a site I was working on and this fixed it.

    @Maeve

    I think the issue resulted for me when I uploaded a faulty .png file (photoshop hadn't saved it properly) and removing the settings from the database probably removed everything including this entry, making it work again.

  15. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Awesome! Thanks for sharing your fix @marfil

  16. AdrianL
    Member
    Posted 1 year ago #

    Hi i have the sime problem
    I did everything like @marfil
    I deleted from the database wp_logo_slider_settings,
    but still nothing change.
    Where is localizations of graphic files, maybe i not removed all files.
    Please to help with this
    Best regards
    Adrian

  17. rseiwert
    Member
    Posted 1 year ago #

    I'm having the same problem. I would attempt to remove the settings from the DB manually but I'm not an SQL expert. I attempted to load an image and boom the config page is gone.

  18. Omobelle
    Member
    Posted 1 year ago #

    Same problem here. No more settings in the admin page after a PNG file was uploaded and only three of my six images show up in the admin so I can't delete the new/bad ones. PNG files were previously uploaded fine so not sure what happened.

  19. Dhanushan
    Member
    Posted 1 year ago #

    Logo slider Plugin settings menu broken.
    I deactivated all other plugins and then activated the logo sider plugin
    but still the problem persists.

    The problem is from the admin panel of my wordpress site
    Please the link for my site is
    http://jobstoday.lk/wp-admin/admin.php?page=wp_logo_slider

    Please I am okay to give you the admin panel access to you.

    Thank you

  20. mbersche
    Member
    Posted 1 year ago #

    Same problem here, it was working fine until I added a image to the slider, then all options went away, visual admin controls are gone now and the images that I added are not showing in the plugin admin screen, no way to change settings or update the plugin through any admin tools anymore....
    site is http://gtechassociates.net/newsite

    at the bottom of the page.

    Thank you
    Melissa

  21. mbersche
    Member
    Posted 1 year ago #

    Here is a screen shot, this might be helpful to you to troubleshoot.

    http://gtechassociates.net/newsite/wp-content/uploads/2013/07/wordpressplugin.jpg

    Thanks Melissa

  22. wordthem
    Member
    Posted 1 year ago #

    Estoy experimentando el mismo problema en Postres Fáciles Estoy Intentando cambiar la configuración en la base de datos SQL.

    Gracias por la captura de pantalla mbersche, voy a probar y os cuento como fue.

  23. jeffreyd000
    Member
    Posted 1 year ago #

    Exact same problem for me too.

  24. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Ok sounds like this is suddenly affecting a bunch more people. Maybe something to do with version of WP? I will check this out right away and release a fix. Thanks to all for reporting...

  25. Caro000539
    Member
    Posted 1 year ago #

    Hi Maeve,

    I am having the same problem. It seems to occur after I insert one image. Then in the DB, in the image option field, I have the following:

    a:1:{i:20130709120201;a:8:{s:2:"id";s:14:"20130709120201";s:4:"file";s:114:"***/wp-content/uploads/2013/07/1+flight+centre1.bmp";s:8:"file_url";s:92:"***/wp-content/uploads/2013/07/1+flight+centre1.bmp";s:9:"thumbnail";O:8:"WP_Error":2:{s:6:"errors";a:1:{s:15:"image_no_editor";a:1:{i:0;s:28:"No editor could be selected.";}}s:10:"error_data";a:0:{}}s:13:"thumbnail_url";s:72:"***/wp-content/uploads/2013/07/";s:11:"slide_title";s:0:"";s:10:"slide_desc";s:0:"";s:14:"image_links_to";s:0:"";}}

    Hope this helps.

  26. mbersche
    Member
    Posted 1 year ago #

    FYI wordpress version I have is 3.5.1.

    Plugins installed are:
    Akismet
    EasyRotator for WordPress
    FlexSlider
    Hello Dolly
    Jetpack by WordPress.com
    Job Manager
    MCE Table Buttons
    Revolution Slider

  27. BlackSheep42
    Member
    Posted 1 year ago #

    On first use the images report as being successfully uploaded, but the upload page remains blank. After that, the configuration menu became inaccessible and reverts to the upload page.

    After repeated attempts at uploading images I checked the uploads folder and all of the images I selected have actually been uploaded and their -thumb counterparts created. I have tried changing the folders permissions and used a variety of different file formats without any success, the image upload page remains blank

    I have no issues uploading images through the standard WP media panel or other plugins I have activated.

    I have a purchased plugin loaded called Slider Pro. I noticed when Logo Slider was activated, it broke this plugin, the slider images where distorted. When Logo Slider was deactivated, it worked correctly again.

  28. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Ok I can see this is a legit issue because so many people are reporting it, but I have done some testing and can't replicate it myself, and can't see anything obvious that is causing this.

    Therefore, I must please ask for your help in isolating this error further > anyone who has this 'broken configuration after image upload' problem please follow these steps:
    1. Deactivate all other plugins
    2. Test. Does it fix the problem? If yes, please re-activate the plugins one by one testing in between each time and report results back here. The idea is to find out if there is a conflict with another plugin causing this.
    3. If we cannot find the problem this way (it may well be nothing to do with other plugins) then I would like to see some sites with this problem and check the code in person. Anyone who is willing to let me have temporary access to WP admin please send me a private email with some temporary admin login details.

    Thank you, I greatly appreciate your help with this problem so we can get it fixed in the plugin as soon as possible.

  29. jeffreyd000
    Member
    Posted 1 year ago #

    Hi I have disabled everything it is still broken. I have emailed you.

  30. suyeta
    Member
    Posted 1 year ago #

    I have the same problem. It happened after I downloaded a *.bmp file as a picture. That's why I think the bag is in file formats.

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