I have been using this Cashie plug-in for a few months now. Could not figure why I had no sales but good traffic! I decided to fill in all the info in on the check out page to my surprise there was no continue button on the bottom of the page. The Cashie Check Out is to big and does not show the bottom when the customer should choose their payment option. I have tried to contact customer support with no answer. This is a real problem my customer's can not pay so how can I sell anything? What is the solution I have tried every thing I Can think of!
Cashie Commerce
[resolved] Check page to big Customers can't pay (3 posts)
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Rope Halter Lady
Posted 7 months ago #
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Cashie Commerce
Posted 7 months ago #
The Continue Button is appearing on the page in the bottom right. Unfortunately, it appears that the template for the page you are using has a fixed height, which could cause the button to be hidden in the bottom of the page. Currently, height is limited as follows:
element.style { height: 1062px; }
Ideally, you should remove the style that is setting this limit; otherwise you will need to make it at least 1250 px to minimize the chance that the button will be hidden.
Support postings are addressed within 24 hours of their submission, so we appreciate your patience in the future while our support representatives are processing your request.
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Posted 6 months ago #
resolved
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