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plugin broke website, how to remove? (6 posts)

  1. aelial
    Member
    Posted 7 years ago #

    please help - i uploaded and activated the "in touch" plugin from http://adahas.com/work/intouch/, and my entire website immediately broke. i cannot access the plugin tab, i cannot access the whole administrative panel, and what's worse - i cannot access my site!
    this - http://firstpersondocumentary.org/ - is all i see no matter what i try to access.

    is there a way to remove a plugin without deactivating it through the plugins interface???

  2. Samuel Wood (Otto)
    Tech Ninja
    Posted 7 years ago #

    Yes. Delete the plugin file from your site. Voila, instant removal.

    Not the best way to "deactivate" a plugin, but it works.

  3. garret
    Member
    Posted 7 years ago #

    Have you tried deleting the plugin via your FTP manager?

    For safety's sake, it might be better to just rename the relevant folder/ file.

    good luck.
    G

  4. aelial
    Member
    Posted 7 years ago #

    ok, i just deleted the plugin folder from the plugins directory, and my website is back, seemingly none the worse for wear. that was scary for a second. does anyone know if there are ill consequences to just deleting a plugin without deactivating it?

  5. Samuel Wood (Otto)
    Tech Ninja
    Posted 7 years ago #

    There are no ill consequences as such. If you put the plugin back it may still be activated when you do.

  6. aelial
    Member
    Posted 7 years ago #

    thanks for writing back, everyone. i just realized that now might be a good time to backup my database :)

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