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[resolved] [Plugin: BigContact] We were unable to load your address: ZERO_RESULTS (12 posts)

  1. jim.hubbard
    Member
    Posted 2 years ago #

    Map function does not work.

    We were unable to load your address: ZERO_RESULTS

    http://wordpress.org/extend/plugins/bigcontact/

  2. NorikDavtian
    Member
    Plugin Author

    Posted 1 year ago #

    This error occurs when Google API did not return any results for the address you searched.

  3. jim.hubbard
    Member
    Posted 1 year ago #

    I didn't search an address. I got the API code from Google - whose pages never asked for an address. Then I put it into the BigContact settings page - which also did not ask for an address.

    Where was I supposed to input an address?

  4. arianKhosravi
    Member
    Plugin Author

    Posted 1 year ago #

    In the address field below the map.

  5. alleneustace
    Member
    Posted 1 year ago #

    I am unable to get a result for an address that google maps does discover on their main page but unable to find with the Big Contact plugin:

    https://www.google.com/maps?q=7325+Secret+Bluff+Dr++Madison,+WI+53719-4067&hl=en&sll=37.0625,-95.677068&sspn=53.432436,135.263672&hnear=7325+Secret+Bluff,+Madison,+Wisconsin+53719&t=m&z=16

  6. ComputerSpot
    Member
    Posted 1 year ago #

    I have just added the Big Contact plugin to a new site and get exactly this error "We were unable to load your address: ZERO_RESULTS" with the default address of your office. So it looks like a generic issue rather than specific addresses.

  7. tbogan
    Member
    Posted 1 year ago #

    I have an error for my address as well. Are there more steps to take with the API?
    Please respond! I would love to use this lovely plugin, but i can't if the map doesn't load.
    Happy New Year
    T

  8. tbogan
    Member
    Posted 1 year ago #

    Hello, I found another thread that explains the "fix" on this issue. Or, I guess, the fact that the API doesn't work in the WP preview, but you can see it in Explorer and Chrome.

    Thanks and your plugin is really a good solution!

  9. Naddyto
    Member
    Posted 1 year ago #

    Hello, I don't think this case is resolved. I have the same problem in WP. The Explorer and Chrome does not open the map, as well as in WP. I get the same "ZERO_RESULTS". The address do exist in Google maps and I write it the same way as it appears there. The plugin looks really nice and i really want to use it! Please tell me what to do. Thank you in advance.

  10. tbogan
    Member
    Posted 1 year ago #

    Hi Naddyto,
    I still have the zero results error inside my WP editor. But, now that I have saved my settings inside Big Contact and my API is correct, the map loads on my live site: http://www.theresebogan.com

    I still get the error inside WP. So, I just ignore it.

    Chat again if you still can't load it.

  11. lesko
    Member
    Posted 1 year ago #

    Hi tbogan,
    What version WP are you using? The plugin seems to work for you...I have had the same issues and Im in WP v3.5

    Thank you,
    lesko

  12. tbogan
    Member
    Posted 1 year ago #

    I'm in 3.5
    Have you completely updated? Or are you viewing a preview when you try to insert Big Contact?
    When I viewed the preview, in the editor, before I updated my contact page. I got an error. Then, just inserted the plugin in the text of the page, completely updated the page and it works live with a continued error on the plugin editor.
    Confusing, but the live version works, so I'm going with it.

    Hope that helps.

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