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[resolved] Epic Failure: could not send the message please try again (14 posts)

  1. biggfutt
    Member
    Posted 1 year ago #

    Greetings

    I am constantly getting the small redbox with this error message

    Epic Failure: could not send the message please try again
    my host uses
    php 3.4.10.1, latest stable version: 3.5.2
    my SQL server: 5.0.95-community-log
    client vers MySQL: 4.1.22
    I have several errors on my site but none of them related to java script.
    have a look please at my website in the contact tab and give me an solution to my issue.

    Best regards
    website http://www.biggfutt.de

    http://wordpress.org/extend/plugins/bigcontact/

  2. arianKhosravi
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Biggfutt,

    the error you receive is because your server is unable to add the message to the outgoing mail queue. Which means the wp_mail function returns false and is unable to complete its job. Check with your hosting provider to see why you are unable to send emails from your server.

  3. biggfutt
    Member
    Posted 1 year ago #

    can be fixed from cpanel?
    or it needs the intervention of the sys server admin?

  4. arianKhosravi
    Member
    Plugin Author

    Posted 1 year ago #

    Do you get emails from the site when someone leaves a comment?

  5. biggfutt
    Member
    Posted 1 year ago #

    i can send and receive emails , i am geting coments
    i still getting

    Epic Failure: could not send the message please try again

    when somebody try to use the contact feature from this plugin

  6. arianKhosravi
    Member
    Plugin Author

    Posted 1 year ago #

    please install version 1.3.2 I will be able to trouble shoot your setup and be more provide help.

  7. biggfutt
    Member
    Posted 1 year ago #

    ok... done

  8. arianKhosravi
    Member
    Plugin Author

    Posted 1 year ago #

    hi Biggfutt,

    the problem could be from your hosting service. Again you are not able to send emails because the server is unable to queue the messages for delivery and the mail function returns false. Send me an email at arian@bigemployee.com I need to look at your set up. I am curious to find the problem and help you get the mail function to work.

    thanks,
    Arian

  9. biggfutt
    Member
    Posted 1 year ago #

    for security reasons most hosts droping the php-mail.
    seems like my host has php-mail deactivated.
    the best thing would be the implementation of the smtp protocol in the plugin and alongside with the smtp protocol also some settings for smtp setup in the plugin settings.
    Believe me it will spare you from a lot of headaches and will give the plugin a lot more appreciation.

    regards

  10. arianKhosravi
    Member
    Plugin Author

    Posted 1 year ago #

    biggfutt,

    the plugin uses the wp_mail function which is the default sendmail function WordPress uses. There will be more issues if I used something else. Contact your hosting account to enable mail.

  11. biggfutt
    Member
    Posted 1 year ago #

    ok i solved partialy but it wasn't from my host i use an smtp plugin....now the main trouble looks to be that the contact form succesfully sending the emails but the emails not reaching to me....will gonna research a bit more

  12. arianKhosravi
    Member
    Plugin Author

    Posted 1 year ago #

    For this contact your hosting if there is any routing issues.

  13. biggfutt
    Member
    Posted 1 year ago #

    all solved

  14. per4mance
    Member
    Posted 1 year ago #

    same to me!!

    but i use mandrill plugin for sending emails. I get the emails from the form but each sender gets the error message above, see https://www.sportstep.de/support/kontakt-terminanfrage/

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