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[resolved] [Plugin: BigContact] Appointment Doesnt work (10 posts)

  1. arpitbajpai
    Member
    Posted 2 years ago #

    Hi,

    I am using plugin in my new experimental website,contact form works perfect but appointment doesn't work.

    or I might have misconfiguration it. please let me know the problem

    http://www.bidsinfosystems.com/contact-us/

    Arpit

    http://wordpress.org/extend/plugins/bigcontact/

  2. arianKhosravi
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Arpit,

    When you say it doesn't work can you please be more specific. There is no special way of configuring the appointment request. In fact, even if you do not provide "Appointment Email To" from settings page it will fallback on "General Email To". Have you checked your spam folder? Are you using the same email for both contact and appointment?

    Thanks for using BigContact, and please do not forget to rate us 5Stars.

    Best
    -Arian

  3. arpitbajpai
    Member
    Posted 2 years ago #

    Hi Arian,

    Thanks for the reply,

    I have bigcontact set-up on my site.http://www.bidsinfosystems.com/contact-us/

    Lets say I select the date of 7th June on appointment and check I would like an appointment for: and fill all the contact details.

    I understand I should receive an email to my account [ email redacted ] (which is setup in settings of bigcontact) saying something like request for appointment from blah blah...but I didnt get any emails. Though I get emails for people filling contact information.

    I beleive i am clear this time.if not please add me on skype as arpitbajpai or just visit http://www.bidsinfosystems.com/contact-us/
    and fill in the details.

    Thanks

  4. NorikDavtian
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Arpit,
    I was not able to test your setup, you server shows 404 not found
    However we have tested the plugin and it works fine for appointment emails, even if you leave the recipients field blank.

    Please make sure your server delivers emails properly. Also on your host, check the catch all mailbox and see if anything has ended up there if it is not in your spam folder.

    -Norik

  5. arianKhosravi
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Arpit,

    Thanks for pointing the issue out. Update to the new version it has been fixed.
    Thanks for using BigContact, and please do not forget to rate us 5Stars.

    -Arian

  6. ccrowder
    Member
    Posted 1 year ago #

    Good day I am having the same problem.
    It worked fine before I upgraded to 1.3.5. It will not allow me to select a date on the appointment calendar.
    I do not know what to do I deleted BigContact and then re-installed it but the appointment still does not work
    I am currently using wordpress 3.4.1.

  7. arianKhosravi
    Member
    Plugin Author

    Posted 1 year ago #

    Can you provide a link to your site. When you re-installed the plugin did you download a new copy or used the old one? Thank you.

  8. ccrowder
    Member
    Posted 1 year ago #

    Thank for getting back so soon the link is
    http://bernicecrowder.com/?page_id=205#

    I installed a new copy hoping it might fix whatever may have been broken

  9. ccrowder
    Member
    Posted 1 year ago #

    Not to bother, it was the date and time picker that caused the problem.
    If I only select the date picker then it works perfectly.

    Thanks

  10. modelhom
    Member
    Posted 1 year ago #

    The Big Contact appointment calendar will not let you select a day.

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