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[resolved] [Plugin: Better WP Security] Some Visitors are reporting 403 errors (13 posts)

  1. helgatheviking
    Member
    Posted 2 years ago #

    I don't have any issue visiting my own site: http://www.kathyisawesome.com but i have some friends reporting that they cannot access it and only receive 403 errors. is this due to the plugin? or my hosting?

    cheers!

    http://wordpress.org/extend/plugins/better-wp-security/

  2. Most likely that is hosting unless you are getting site lockout warnings.

  3. helgatheviking
    Member
    Posted 2 years ago #

    i am getting lots of site lockout warnings. i'm also using cloudflare, so all the locked out IP address point back to cloudflare and don't tell me much.

  4. Ahh... That's a rough one. I would highly suggest turning off intrusion detection in your case until you can clean up all those 404's. Doing so should solve your problem.

  5. coldad
    Member
    Posted 2 years ago #

    Same issue and same situation.
    cloudflare pass the issue to the hosting.
    http://support.cloudflare.com/kb/troubleshooting/why-am-i-getting-a-403-error

  6. coldad
    Member
    Posted 2 years ago #

    And the website is accessible without any problem. NavigatorsInsurance.ca

  7. helgatheviking
    Member
    Posted 2 years ago #

    exactly @coldad. cloudflare says it isn't them. i am not personally experiencing the problem, but friends are reporting back to me that they can't access it.

    @bit51 - what 404s? how do i clean up 404s?

  8. coldad
    Member
    Posted 2 years ago #

    helgatheviking,
    if you install Broken Link Checker, all your internal links and images will get the 403 error too.

  9. helgatheviking
    Member
    Posted 2 years ago #

    i guess i had better skip that plugin then. but if broken links are the cause of the lockouts how am i supposed to find them if plugins designed to find them cause more 403 errors? it is a connundum

  10. Take a look at the logs and it will show all the 404 errors.

    As for 403s, I had the same issue with CloudFlare (as well as a few others) and have stopped using the product. I'm afraid I cannot give you any more than that to go on.

  11. coldad
    Member
    Posted 2 years ago #

    I have two types of websites. The only one that has Cloudflare "firewall" has this issue and the rest are working without 403 error.
    I should ask them "again". I am worried to purchase Pro version from CloudFlare for my website: coldad.com

    @bit51, At least thanks for your quick answer.

  12. Hi Coldad,

    I know what you mean. I had a pro account with them but eventually had to get rid of them entirely due to 403 errors, numerous 404 errors, and a site slower than I had without it.

  13. epape
    Member
    Posted 1 year ago #

    i am also getting WP Better Security to block IPs from Cloudflare. So basically there is nothing you can do? isn't there a way to add these IPs to a safe list?

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