WordPress.org

Ready to get started?Download WordPress

Forums

BackWPup Free - WordPress Backup Plugin
[Plugin: BackWPup] Upload to Dropbox Stalls with no Error Message (37 posts)

  1. jpwchin
    Member
    Posted 1 year ago #

    I run backup and the files are created and zipped, but the job stalls on upload to Dropbox. Can you help me fix? Here is the log:

    ...
    2012/10/07 20:47.05: Database dump done!
    2012/10/07 20:47.05: Add database dump "XXXXXXXXXXXX.sql" with 20.24 MB to backup file list
    2012/10/07 20:47.05: 1. try for make list of files to backup....
    2012/10/07 20:47.06: 2143 files with 151.84 MB to backup
    2012/10/07 20:47.06: 1. try to create backup zip (PclZip) archive...
    2012/10/07 20:47.28: Backup zip archive create done
    2012/10/07 20:47.28: Archive size is 113.93 MB
    2012/10/07 20:47.28: 1. Try to sending backup file to DropBox...
    2012/10/07 20:47.28: Authed with DropBox from XXXXXXXXXXXX
    2012/10/07 20:47.28: 1.41 GB free on DropBox
    2012/10/07 20:47.28: Upload to DropBox now started...

    I've waited over 1 hour and nothing happens after this.

    http://wordpress.org/extend/plugins/backwpup/

  2. jabarhead
    Member
    Posted 1 year ago #

    Having the same problem uploading two blog sites to DropBox.

    they are 120 MB and 80 MB in size.

    Thank you for helping jpwchin and I, in advance!

    BackWPup Working
    2012/10/08 18:52.32: [INFO]: BackWPup version 2.1.15, WordPress version 3.4.2 Copyright © 2012 Daniel Hüsken
    2012/10/08 18:52.32: [INFO]: BackWPup comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
    2012/10/08 18:52.32: [INFO]: BackWPup job: 12. Backup (Monthly); WPEXP+DB+FILE+CHECK
    2012/10/08 18:52.32: [INFO]: BackWPup cron: 0 8 1 * *; Thu, 1 Nov 2012 @ 08:00
    2012/10/08 18:52.32: [INFO]: BackWPup job started manualy
    2012/10/08 18:52.32: [INFO]: PHP ver.: 5.3.10; cgi-fcgi; Linux
    2012/10/08 18:52.32: [INFO]: MySQL ver.: 5.0.92-log
    2012/10/08 18:52.32: [INFO]: curl ver.: 7.19.7; NSS/3.13.1.0
    2012/10/08 18:52.32: [INFO]: Temp folder is: .../blog/wp-content/plugins/backwpup/tmp/
    2012/10/08 18:52.32: [INFO]: Backup file is: .../backups/Monthly_2012-10-08_18-52-32.zip
    2012/10/08 18:52.32: 1. try for database dump...
    (blah, blah, blah...)
    2012/10/08 18:52.33: Database dump done!
    2012/10/08 18:52.33: Add database dump "XXXXXXXXXX.sql" with 16.04 MB to backup file list
    2012/10/08 18:52.33: 1. try for wordpress export to XML file...
    2012/10/08 18:52.36: Add XML export "blueprintblog.wordpress.2012-10-08.xml" to backup list with 1.13 MB
    2012/10/08 18:52.36: 1. try for make list of files to backup....
    2012/10/08 18:52.37: 1987 files with 149.55 MB to backup
    2012/10/08 18:52.37: 1. try to create backup zip (PclZip) archive...
    2012/10/08 18:52.58: Backup zip archive create done
    2012/10/08 18:52.58: Archive size is 120.23 MB
    2012/10/08 18:52.58: 1. Try to sending backup file to DropBox...
    2012/10/08 18:52.58: Authed with DropBox from XXXXXXXXXX
    2012/10/08 18:52.58: 2.77 GB free on DropBox
    2012/10/08 18:52.58: Upload to DropBox now started...
    2012/10/08 19:05.49: [ERROR] Job restarted, bcause inactivity!
    2012/10/08 19:05.49: 2. Try to sending backup file to DropBox...
    2012/10/08 19:05.49: Authed with DropBox from XXXXXXXXXX
    2012/10/08 19:05.49: 2.77 GB free on DropBox
    2012/10/08 19:05.49: Upload to DropBox now started...
    2012/10/08 19:19.48: [ERROR] Job restarted, bcause inactivity!
    2012/10/08 19:19.48: 3. Try to sending backup file to DropBox...
    2012/10/08 19:19.48: Authed with DropBox from XXXXXXXXXX
    2012/10/08 19:19.48: 2.77 GB free on DropBox
    2012/10/08 19:19.48: Upload to DropBox now started...
    2012/10/08 19:35.43: [ERROR] Job restarted, bcause inactivity!
    2012/10/08 19:35.43: [ERROR] Step arborted has too many trys!
    2012/10/08 19:35.43: 1. try for database check...
    (blah, blah, blah...)
    2012/10/08 19:35.43: Database check done!
    2012/10/08 19:35.43: Job done in 2591 sec.
  3. lucabarbetti
    Member
    Posted 1 year ago #

    Hey guys, has this issue been solved? I get the same message of jpwchin (Upload to DropBox now started... ) with the first (grey) progress bar stuck at 60% and the second one (yellow) at 1%.
    I use WP 3.4.2 Multisite, BackWPup 2.1.16 and the website is all SSL.
    Thanks a lot!
    Luca

  4. jpwchin
    Member
    Posted 1 year ago #

    I resolved the issue by changing the backup settings to ignore certain uploads, thus reducing the file size of the backup. It's not an adequate fix, because the whole site is not being backed up, but at least some of it is.

  5. lucabarbetti
    Member
    Posted 1 year ago #

    Thanks jpwchin, I was afraid you were gonna say that! :)
    I'd feel safer if I could programmatically back up the whole thing but I'll try what you suggested and see what happens.
    The funny thing is that, even with the back up process apparently stuck (60% and 1% as I explained above), the corresponding log file says that it is OK... I should try to restore the backup and see if it was really completed even if the process appeared on the dashboard to be stuck in the middle of something, but I'm afraid to break everything!
    Cheers

  6. SLIS
    Member
    Posted 1 year ago #

    I'm also having this issue. Really strange because I was using the old version and it was working fine.

    But today after updating W3 total cache plugin, I got the stalling. So then I went ahead and updated BackWpup thinking that might actually help...but same issue persists.

    And I excluded W3 from backup file but no change. Any idea what else I can uncheck to help it finish? Perhaps the W3 update has some bugs conflicting as well? Stumped :-/

  7. SLIS
    Member
    Posted 1 year ago #

    And I tried creating a new Dropbox backup folder (that has helped with some uploading issues in the past) and it said couldn't authenticate Dropbox token? Which is also weird because it is authenticated with my other job, and I still have plenty of available space through Dropbox.

  8. SLIS
    Member
    Posted 1 year ago #

    FYI, I just deactivated W3 Cache plugin and it went through, so looks like there is something with that update conflicting with BackWpup....

  9. Daniel Hsken
    Member
    Plugin Author

    Posted 1 year ago #

    I will do some test again with it ....

  10. boah123
    Member
    Posted 1 year ago #

    I have the same problem. Upload to Dropbox now started... but never ends.

    I do not use the W3 Cache plugin, but while authenticating with Dropbox I noticed I had to deactivate Tweetily plugin. Else it was not possible to connect.

    I have now deactivated the Dropbox part... I hope you can find a solution!

  11. mkauzlar
    Member
    Posted 1 year ago #

    Same problem for me (I also don't use the W3 Cache plugin)

  12. boah123
    Member
    Posted 1 year ago #

    I guess it's a problem with cron jobs. Tweetily uses it, W3 Cache uses it, and BackWPup...

  13. Daniel Hsken
    Member
    Plugin Author

    Posted 1 year ago #

    Tweetily catches i think all oAuth atentikations and not only that for that Plugin. But the upload works on my test. It throws massages to in debug mode.

    Is ther a error massage in php error log ?

  14. boah123
    Member
    Posted 1 year ago #

    With BackWPup, I authenticate with Dropbox...
    - the plugin goes to the Dropbox site
    - I have to approve the connection between BackWPup and Dropbox manually
    - Then Dropbox re-directs to my site... with the wrong URL.
    - Error

    It redirects to the admin of my WordPress, were a part of the url refers to Tweetily and a part to BackWPup plugin. This url can of course not be found.

    Maybe the redirect url is wrong in the first place (before authenticating)... when I deactivate Tweetily then it is possible to authenticate succesfully. However, the uploading part to Dropbox does still not work.

  15. Daniel Hsken
    Member
    Plugin Author

    Posted 1 year ago #

    The first i can reproduce and must fixed by Tweetily.

    In moment i have no idea why the upload not works.

  16. mkauzlar
    Member
    Posted 1 year ago #

    Any update? mine still doesn't work

  17. boah123
    Member
    Posted 1 year ago #

    I'm also following... if we can do something... such as log file hunting? Let us know.

  18. boah123
    Member
    Posted 1 year ago #

    Dear Daniel,

    I might have found another problem. Here is a part of my log-file.

    2013/01/26 03:04.05: 1. try for make list of files to backup....
    2013/01/26 03:04.21: 5093 files with 67.3 MB to backup
    2013/01/26 03:04.21: 1. try to create backup zip (PclZip) archive...
    2013/01/26 03:32.48: [ERROR] Job restarted, because inactivity!
    2013/01/26 03:32.49: 2. try to create backup zip (PclZip) archive...
    2013/01/26 03:33.32: Backup zip archive create done
    2013/01/26 03:33.32: Backup-bestand is 39.19 MB

    This error happens every day. Any ideas why?

  19. Daniel Hsken
    Member
    Plugin Author

    Posted 1 year ago #

    Pleas try tar.gz archive formart

  20. boah123
    Member
    Posted 1 year ago #

    Thanks for the tip! I have changed the format.
    Tomorrow, I will give you an update (I backup midnight not during working hours).

  21. mkauzlar
    Member
    Posted 1 year ago #

    I have tried with tar.gz and the result is the same

  22. boah123
    Member
    Posted 1 year ago #

    I have tried with tar.gz and the result is the same

    Do you have the same -job restarted, because inactivity- problem?

  23. mkauzlar
    Member
    Posted 1 year ago #

    No, it just stays there at 11%

    2013/01/28 12:18.33: 1.42 GB free on DropBox
    2013/01/28 12:18.33: Upload to DropBox now started...

    60%
    11%

  24. boah123
    Member
    Posted 1 year ago #

    Pleas try tar.gz archive formart

    Thanks. I think this works (at least I got no error last night).

    Now, we have to work on dropbox. ;)

  25. mkauzlar
    Member
    Posted 1 year ago #

    It still doesn't work for me

  26. Daniel Hsken
    Member
    Plugin Author

    Posted 1 year ago #

    can u test the development Version off thise Plugin on WP.org?

  27. mkauzlar
    Member
    Posted 1 year ago #

    When I try to upload the dev version I get:

    Destination folder already exists. /home/krila/public_html/wp-content/plugins/backwpup/

    Plugin install failed.

  28. siriusly
    Member
    Posted 1 year ago #

    UPDATE: When I unchecked use maintenance mode, it worked fine.
    _________________
    I'm having the same problem with the DropBox upload freezing... I have one site where it works and another where it freezes. They both have the same active plugins, running WP3.5.1. Main difference between backup job setups is that on one site, I enabled maintenance mode for the backup, and I also included DB optimize in the job along with backing up tables and files. They are also on two different hosts: The working one is on BlueHost, the non-working one is on DreamHost. (Though I do have another site on DreamHost where it works fine.) Maybe this will help track it down?

  29. Daniel Hsken
    Member
    Plugin Author

    Posted 1 year ago #

    nice to know @siriusly

  30. mkauzlar
    Member
    Posted 1 year ago #

    I'm sorry but my maintenance mode was already unchecked and still fails

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic