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BackWPup Free - WordPress Backup Plugin
[resolved] [Plugin: BackWPup] 'Run Now' shows a blank page. (27 posts)

  1. bassu
    Member
    Posted 4 years ago #

    In latest WP 3.0, running the backup job gives no output in its iframe. PHP 5.1.6 running in suphp and backwpup is 1.0.3. I'm sure that the logs, temp and backup location directories have write permissions for the user that runs suphp. But the error of blank page is not understandable yet.
    Any opinions?

    http://wordpress.org/extend/plugins/backwpup/

  2. kingofxc
    Member
    Posted 4 years ago #

    Same problem here. But I'm still running the older wp 2.9.2.
    The problem does not exist in backwpup 0.8.1, but it does in 1.0.x
    And I use PHP: mail()

  3. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    hi,

    I Search for the Problem a Long time.
    On my host i have the problem only after the 1. runnow on a day.
    an my local test system i don't have the problem.
    i think ist a cache problem.
    the problem exists in 0.8.1 too.

    I'm open for any idea to resolve the problem.

  4. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    the seduled run works every time normal.

  5. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    its the browser cashe that make the problem on my host!!!

  6. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    please redownload 1.0.3 now. I think i have fixed it now with some aditional php header setings for the page.

    please give feadback if its work.

  7. bassu
    Member
    Posted 4 years ago #

    Thanks Daniel. Actually the problem occurs even I've cache plugin removed or deactivated. I just downloaded newer 1.0.3 but it still shows off the blank page.

    Ironically, its scheduler is also not working for me. Only creates null log files and not any back archives.

    Is it possible for you to add some sort of error handling or debugging features to backwpup? Or I guess, there should a compatibility checking tool that should check server or PHP runtime environment to find out if its supported for backwp or not!

  8. bassu
    Member
    Posted 4 years ago #

    Some of my tests:

    * WordPress 2.6 with Backwpup 0.8.0 works pretty well.
    * WordPress 3.0 with Backwpup 0.8.0 works too.
    * WordPress 3.0 with Backwpup 1.0.3 fails with blank page.

  9. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    hmmm the ony change is i us the function plugins_url() to genarate the url for the iframe.

    please go too run now page and let you show the score code.
    look for a line with <iframe src=".....">.
    look the url behind src exists. and give feadback.

  10. bassu
    Member
    Posted 4 years ago #

    Yep, it exists. Path of iframe is correct.

    /plugins/backwpup/app/options-runnow-iframe.php?ABSPATH=%2Fvar%2Fwww%2Fdomain.com%2F&jobid=1&_wpnonce=26a9b8270d

    translates to /var/www/domain.com/

  11. bassu
    Member
    Posted 4 years ago #

    I also tried enabling full PHP error debugging but its the same, lol.

    memory_limit = 200M
    error_reporting = E_ALL
    display_errors = On
    short_open_tag = On

  12. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    /plugins/backwpup/app/options-runnow-iframe.php?.. loks wrong.
    musst http://yordomain.tld/plugins/backwpup/app/options-runnow-iframe.php?..

    please check your "Site address (URL)" and "WordPress address (URL)" setting!

  13. bassu
    Member
    Posted 4 years ago #

    Sorry for the confusion. I pasted rest of the URL. It does have domain.tld.

    Do let know if there's anything else you want to have checked?

  14. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    sorry in the moment i have no idea. i musst see it.
    its inthe score code of the iframe anything?

  15. bassu
    Member
    Posted 4 years ago #

    The iframe shows up a blank page and there's nothing in its source code unfortunately

  16. bassu
    Member
    Posted 4 years ago #

    I meant in the browser. The actual iframe php file does have code but for some reason it's not executing and showing a blank page instead :*(

  17. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    please try again with version 1.0.5....

  18. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    also u can try a complete deletion (in WordPress to delete config too) of the plugin and reinstall it.

  19. bassu
    Member
    Posted 4 years ago #

    Just did. Removed 1.0.7 completely and installed 1.0.5 and well, well, here's the error:

    Parse error: syntax error, unexpected '}', expecting ',' or ';' in /path/to/vhost/wp-content/plugins/backwpup/app/options-runnow-iframe.php on line 30

    I guess you added some debugging clauses :) Right

  20. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    no i have made in 1.0.5 a stupid missing ; i have fixed it on 1.0.6.
    did u have the blank screen with 1.0.7 too ?
    I have feadback from sombody else that thre is fixed the blank screen.

  21. bassu
    Member
    Posted 4 years ago #

    Yes, 1.0.7 doesn't work including the latest 1.0.10 as I just checked.
    Unfortunately, 1.0.6 still shows the same blank page. I think, in this case I shall stick to either older version 0.8.1 or use bash to simply have plain backups.

    Thanks.

  22. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    With php version did you use and is it compiled with --enable-memory-limit ?
    Than i think i have found a nother problem that i will fix with version 1.1.0

  23. bassu
    Member
    Posted 4 years ago #

    # php -v
    PHP 5.1.6 (cli) (built: Apr 7 2009 08:00:04)
    Copyright (c) 1997-2006 The PHP Group
    Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies

    # php -i | grep -c memory-limit
    1

  24. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    have you tryed the lastes version ?

  25. bassu
    Member
    Posted 4 years ago #

    Tried checking backwpup.1.2.1 but still the same.

  26. Daniel Hüsken
    Member
    Plugin Author

    Posted 4 years ago #

    ist the low php version use 5.2 or later, but i'm serching to find a fix.
    i think its a problem with the php error_handler.

  27. bassu
    Member
    Posted 4 years ago #

    Resolved by upgrading to PHP 5.2.10. Test task executed successfully with latest backwpup.1.2.1.
    WOW. It was such a long nightmare, lol.

    Three weeks back when I did my tests on different versions of backwpup, I remember I did test backwpup 1.0.3 on a different machine with PHP 5.2.13 but guess what I wasn't successful at that time.

    I'm now marking this thread as resolved and hopefully it'll help many other WordPress bloggers who all faced the same issue.

    Thanks Daniel.

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