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BackWPup Free - WordPress Backup Plugin
[Plugin: BackWPup] Run away backup process!!!!! Don't use this plugin (40 posts)

  1. Bart
    Member
    Posted 2 years ago #

    I got kicked from my shared webhosting cause of this plugin.....

    I Could just determine what was happening before they locked me out. The backup process was working for 2359 seconds, which is more than 39 minutes. This was just after I cleared the running process.

    Think this problem is related to other bugs where people get many log files and backups mailed to them.

    It sucked up a lot of process power of the shared server. It' snow sunday and I guess my hosting provider will not sort this out today, so this sucks big time....

    I think this totally sucks and this plugin should be redrawn till the problem is solved.

    This looks like major stability issues and code issues, that break the plugin when WordPress gets a update.

    It's a shame, cause the functionality is good.

    This needs to be sorted out very quickly by the developer.....

    In the mean time don't install this plugin on a latest WP! Stay away from it! It can get you banned from your hosting provider!!!

    http://wordpress.org/extend/plugins/backwpup/

  2. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    im working on a completly new version, and i don't make bug fixes in the moment.
    ........

  3. Bart
    Member
    Posted 2 years ago #

    Hi Daniel,

    Thanks for your quick reply.

    First, I get no response from my hosting provider which process caused the problems.

    Secondly, they unsuspended my account, without notice. Which might be a indication, that the problem isn't that big as they made it appear to be. So it looks like a sort of falls alarm. Sorry for that.

    Unfortunately I can't edit my original post anymore else I would cut out most of my words.

    I'll take some precautions when I use the plugin again. I really like this plugin and hope you make good progress with building the new version. I think it's a good approach not to put time in fixing bugs, but totally concentrate on the new version.

    Sorry about my misplaced warning for your plugin.
    Keep up the good work

  4. Tiger33
    Member
    Posted 2 years ago #

    I actually had the same problem - file backups - the process was running for way too long - a shame you cant add a warning to be sent to the user when the process takes too long to run

    because of this i've removed the file backup process

    but the database backup process works fine (opendir warning) but other than that the db backup works great.

    But mcbart completely understand what you mean about the process issue - very worrying - but luckily i was not on shared so had no issues with resources but still...

    Hope you are working on some good stuff Daniel

  5. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    in the new version the prozesse not loger works with no time limit.
    and the abort function will try too kill the prozess.
    A new job can stared first if no other run.

    in the moment i thinking on make the file open/write/close not so often or store the logs in the database. .......

  6. ccm1495
    Member
    Posted 2 years ago #

    Daniel is the new version you are makin going to be designed for wordpress 3.2??

  7. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    yes, ist the min. requiremend.

  8. channelcast
    Member
    Posted 2 years ago #

    Also ich kann das ebenfalls nur bestätigen. Der Prozess wird läuft 24 Stunden durch bis das nächste tägliche Backup gestartet wird. Das hat zur Folge, dass die Ladezeit der Website völlig in die Knie geht - 30 bis 40 Sekunden sind jetzt die Regel.

    Jetzt frage ich mich, wie man den Prozess stoppen kann. Genügt es, wenn ich das Plugin deaktiviere oder muss ich mich an den Webhoster wenden, damit er diesen killt? Hat jemand einen Rat?

    Es macht meiner Erfahrung nach derzeit keinen Sinn, das ansonsten sehr gute Plugin einzusetzen.

  9. dashaluna
    Member
    Posted 2 years ago #

    Daniel, do you have an estimate when the new version will be released? Really would like to try it out :)

    Thanks,
    Dasha

  10. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    yes, with WP 3.2....... i hope.....

  11. runner2009
    Member
    Posted 2 years ago #

    I've had a problem with the runaway process. It seemed the problem was that my DB was very large due to many log entries in the redirect plugin. I removed the entries and my DB was at about 60mb with no problem with a runaway process.
    BUT,
    Now, I've noticed ever since the upgrade to 3.1.2 and 3.1.3 that the DB backup repeats itself over-and-over. I had over 800 pages of backups (luckily zipped they are only 3.8mb each)

    I thought perhaps it was an issue of maintaining the site via an iPad, but no, today I had about 12 backups, running one after another.

    I've tried everything but to no avail. I've deactivated the plugin for now.
    Burt

  12. Bart
    Member
    Posted 2 years ago #

    @runner2009

    That doesn't look good..... Hope Daniel cleans up his code. This kind of behavior of a plugin gives WordPress users a bad reputation with there hosting companies.

    I'll delete this plugin for now.

  13. microberto
    Member
    Posted 2 years ago #

    I'm in the same boat on a LOT of different servers. It seems that BackWPup is getting called a ton of times.

    It could be WP-Cron's fault, I'm not sure. Either way, there's a massive bug and it needs to be diagnosed.

    I can provide access to a site that is having this issue if you like. I found out because I ran out of space. That server must have gotten clobbered.

    The best way to see what's happening is to have yourself get e-mailed even when there are no errors. If it's happening all day long, you have a serious problem.

  14. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    sorry I dont make changes on the version, because WP 3.2 is on the way and i have nerley coplete recoded BackWPup for the 3.2 release. I will be release if WP 3.2 is out.

  15. Bart
    Member
    Posted 2 years ago #

    With this kind of problems, reported by different users I think it is the responsibility of the developer to take down the old plugin from the plugin download page.

    It seems that the plugin contains bad coding practice that creates great havoc.

    Daniel please take your responsibility and pull the old version. Your plugin is giving WordPress a bad name by a lot of different hosting companies.

    And pelease use good coding practices writing your new plugin and test, test, test, before releasing it. If your new plugin is also displaying bad behavior your wreck your reputation as a coder.

  16. microberto
    Member
    Posted 2 years ago #

    Daneil, this is extremely irresponsible of you. I understand it's open source, but you have created a plugin that is devastating servers and took one of mine down with its errant processes last night.

    I just woke up with 233 e-mails - a server had been gzipping all night long and was on its knees. It's not a horrible thing until you fail to claim responsibility in helping fix the problem.

    I am also not the only person having these problems, so clearly it is not just me.

    Not everyone will be moving to 3.2 immediately. You have a responsibility to those whose servers your software has hammered to FIX THE PROBLEM before we get thrown off of our hosting plans.

    I have lost all respect for you and your plugin and will be finding another backup solution and writing a terrible review (and SEOing it) unless you do something about it.

    THIS PLUGIN NEEDS A BUG FIX FOR THE 3.1.x BRANCH IMMEDIATELY

  17. Bart
    Member
    Posted 2 years ago #

    @MicroBerto

    I second your opinion that Daniel needs to take action.

  18. microberto
    Member
    Posted 2 years ago #

    Now here's where I'll help:

    1. Whenever installing backwpup, make sure you use a working e-mail address on your job and make sure that it emails you for ALL backups (both successful and unsuccessful ones). This way you'll get pounded with emails if this happens to you.

    2. I am using W3 Total Cache. I have a feeling that this is causing something to happen continually, perhaps when caches get flushed.

    3. This happens on multiple servers for me. VPS, shared, etc. But all are Linux.

    4. Consider using http://wordpress.org/extend/plugins/wp-time-machine/ wptimemachine - if this has a same issue, then it could possibly be due to the cron, not your plugin.

  19. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    please test 1.7.4 and give feadback

  20. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    @MicroBerto:
    did you have configured the cron right?
    please send me a screen of the cron stetting in the job!

  21. daveshine (David Decker)
    Member
    Posted 2 years ago #

    @MicroBerto and @mcBart:
    maybe you have problems with the plugin but I suggest just to deactivate it, take another one and just wait for WP 3.2 and BackWPup 2.0!
    I experienced that Daniel gives absolutely great support! I could test some beta versions of 2.0 and it's really great!
    All of the problems reported here I never had on different servers/hosters. I doubt that it only relies on the plugin.

    Maybe you guys have made that the currend version was banned from the repository here which is a shame I think IMHO. You blame Daniel but just could use any other backup plugin here it's just your choice. That's also the truth and the freedom of using open source!

    I hope the WP.org team will put the current plugin branch 1.7.4 or so back here! And I really hope to see the 2.0 branch here.

    Greetinx, Dave from Germany :)

  22. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    if have found and fixed same problems when the job working time is false set. I have uploded Version 1.7.5 with this fix. I hope this will resilve the poblem wit the to often work of job for some people.

    in 1.7.4 if have set down the script working time to max. of 5 min!

    other fixes i can only do if i have good error massages, log, and many informations...... that not many people gives me!

  23. runner2009
    Member
    Posted 2 years ago #

    David

    I agree with you, I now can't find the plugin on the repository either. I have this plugin working on a number of sites and it is only on the largest site that I had the above issues and this only happened since 3.1.2. If it doesn't work just deactivate and move on. I suspect that the reason for not moving on is the plugin's feature set.

    This plugin is not a typical copy-paste and plugin code, it is a sophisticated application being created and supported by a good person for Free. In my opinion it is on pare with plugins like W3 Total Cache - which on a couple of sites I've had to deactivate instead of taking the time to figure out what was wrong.

    Honestly I don't understand the wrathfulness of the comments about a guy who is creating a very complex backup application for FREE.

    I say if it isn't working for you deactivate, move on, but I suspect that there is very little free backup solutions that provide as many options and features as BackWPup

    Burt

  24. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    now if have found the bug with the clear button if youb ends corectly too.

    It was a losing sql connection......... it is fixed in 1.7.6

  25. grex22
    Member
    Posted 2 years ago #

    Ok, wow.. Microbert, et al need to take a step back. You act like Daniel insulted your mother and stole your money.

    I suspect you wouldn't put up with your work being insulted in a public forum like Daniel has. Not only has he created and released this plugin for you to use, he's actively developing it. This is a fantastic plugin, it's FREE, and I suspect that the issues you're having are related to other plugins installed alongside it.

    I've installed Daniel's plugin on about 2 dozens sites and it works quite nicely. I know there are some issues with it too (file backups), but man. Let's lose the bold print and exclamations and demands that he "FIX HIS CODE IMMEDIATELY!!!" You sound like a child that didn't get his favorite flavor of ice cream. Oh yeah, and the ice cream was free to boot.

    MY only complaint is that I can no longer find any version of this plugin in the repository. Any idea where it went Daniel?

  26. Bart
    Member
    Posted 2 years ago #

    Hi Daniel

    1) Thats is great to hear.
    2) It's a pity that you didn't look into this earlier. That made a very bad impression.
    3) I really like all the features from this plugin :-)
    4) I really hope the next version will work great and has no nast bugs, which gets me band from my webhosting

    @Daveshine

    I don't agree with you.
    1) When a plugin only false you are right.
    2) It did not only failed, but also got me and other people band by there hosting company. This is a very very bad behavior form a pugin and I am glad that the current flawed version is band. After these reports coming in only two actions are appropriate. 1) fix the bug asap 2) remove the plugin from eh library. Reason: The plugin is causing harmful behavior.

    Conclusion:
    Also open source programmers have responsibilities for there software.
    If software causes harmful behavior, action should be taken immediately.
    If not users can and should communicate, both, the harmful behavior and the developers lack of action openly in the appropriate forums. That is also part of Opensource and the Opensource movement. The strength of creating better software in a iterative process.

  27. Bart
    Member
    Posted 2 years ago #

    @grex22

    That fact that it works for you should not make you assume it works for all.
    More than one users got his account closed by his hosting provider. That is a *major* thing.

    What MicroBerto did was give Daniel a wakup call. I tried to, but it didn't work MicroBerto's wakeup call did work. The bug is fixe in no time.

    The functionality of this plugin is really great.
    The runaway was very bad and with great consequences.
    It's a pitty that Daniel didn't asses this in the right way.

    A harsh wakeup call did the trick. We all learned.
    I hope you see what process has taken place here. So don't bash people for teh wrong reasons.

  28. daveshine (David Decker)
    Member
    Posted 2 years ago #

    @mcBart:
    I don't agree with you either because I had the plugin working on a lot of projects since version 1.3 or so. The projects are on different hosting servers from different companies. I really assume that the error you was experiencing ALSO came from false settings in the cron or maybe a not good shared hosting or so.

    The only thing YOU should had done:
    - deactivating plugin
    - THEN write a bug report so Daniel could get into YOUR problem
    - THEN install another one.

    Blaming a plugin author in this way is not so nice behaviour IMHO. And blaming authors in a general way helps nobody.

    Daniel said that he gets rarely detailed bug reports so this is really an issue. He CANNOT be aware of all hosting settings around the world.

    It's OPEN SOURCE so you can contribute. If you want some paid premium backup plugins you have to pay a lot of money but it's not much better than BackWPup. So I really don't get it what's your story is all about.

    -dave.

  29. Bart
    Member
    Posted 2 years ago #

    @daveshine

    1st) The plugin was flawed and harmful. more than one peson got banned from his hosting account using it. That's really bad. That it works for you oke, but this plugin wasn't stable. Daniel confirms this implicit by making a large code rewrite

    2d) Please don't try to tell me what I should do or not. I don't take people that say what I should or shouldn't do very seriously. So please refrain from giving useless comments in this discussion.

    3rd) You haven't read and understood this thread very well. Please read and try to understand why people say what the say.

  30. daveshine (David Decker)
    Member
    Posted 2 years ago #

    @mcBart:
    Of course I've read your posts.
    For me it's some statistics: I heard from a lot of people that this plugin worked/works and they are very satisfied. Even WP beginners... :)
    A few people had/have problems with it these may come from combination of plugin AND server issues.
    So for me this software is NOT harmful or such in general. It's a pity that it was not working for you!

    I am really not saying what you SHOULD do. I just meant what have been possible... Get it?

    I follow the development of this plugin for almost a year now and regularly read the forum here. Just was frustrated to see this plugin removed by WP.org which I believe was mistake! -- So a lot of people that are STILL using it without problems may have been problems now to get proper updates and further documentation. So this whole "story" didn't help anybody in the right way. Just trouble for all - also the users not directly involved...

    I hope you can accept this a bit!

    Thanx, dave.

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