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[resolved] [plugin: BackWPup] Not able to backup to dropbox (39 posts)

  1. samarvrn
    Member
    Posted 3 years ago #

    Hi i am using backwpup it is a great plugin i am loving this plugin but it is not working for my dropbox account everything goes good and fine but when it tries to connect to dropbox it gives this error
    [ERROR] Can not Auth with DropBox API: Only the app owner can receive access token while this app is in development mode
    Please check your app at dropbox and dissable the development mode if you have finished it

    Regards
    Samar

  2. Daniel Hüsken
    Member
    Posted 3 years ago #

    i try it for one week now and i hope i have made all chnges dropbox will have. So that sey change it in the next days ;)

  3. absalom
    Member
    Posted 3 years ago #

    I get the same issue. Is there a release date for 1.6.1?

  4. samarvrn
    Member
    Posted 3 years ago #

    yeh please tell when will you release the fixed version.

  5. Daniel Hüsken
    Member
    Posted 3 years ago #

    the wating has a end...... ;)

    I have become this messege from Dropbox:
    Your Dropbox API App has been approved!

    and uploaded the new version.

  6. igorlt78
    Member
    Posted 3 years ago #

    Downloading right now! :)))

  7. joseph.ferris
    Member
    Posted 3 years ago #

    Downloaded 1.6.1. No longer completes backup. It hangs after getting the space information from DropBox. Last entries in the log are:

    2011-03-18 20:53.05: Backup Archive file create done!
    2011-03-18 20:53.08: Authed to DropBox from Joseph Ferris
    2011-03-18 20:53.08: Free Space on DropBox: 2 GB

    For now, I'll still just back up to disk. That is still working, provided I don't try to back up too much (i.e. including the folder with previous backups).

  8. joseph.ferris
    Member
    Posted 3 years ago #

    My problem is definitely file size related. Likely hitting the memory limit.

    Split my job into a file job and a database job, and the database job completes and uploads. Going to try to trim the fat from the file job, or create multiples to work around it. Maybe one for content, one for root, etc.

  9. grenow
    Member
    Posted 3 years ago #

    With 1.6.1: I ran through the "authorisation" process with Dropbox from within BackWPup (successfully), but the sync now fails with this error (from the log):
    Backup Zip file create done!
    Authed to DropBox from Gareth Renowden
    Free Space on DropBox: 1.77 GB
    [ERROR] DropBox API: Invalid response.

  10. joseph.ferris
    Member
    Posted 3 years ago #

    Ah... Think I may have found what is going on. I changed it so the temp folder is a folder I had already excluded and it went fine. Seems if it tries to back up the temp files, it hangs.

    Hope this helps someone!

  11. BirgerKlaus
    Member
    Posted 3 years ago #

    @grenow
    have you two tasks with dropbox running?
    After I delete one task it's running fine.

  12. Daniel Hüsken
    Member
    Posted 3 years ago #

    try next version 1.6.2

  13. Syldor
    Member
    Posted 3 years ago #

    I try it but dropbox raises an error: [ERROR] DropBox API: <

  14. igorlt78
    Member
    Posted 3 years ago #

    I´ve just updated to 1.6.2 but still can´t authenticate my Dropbox account.

    After the login process, I clicked on the ALLOW button and then it stays on a blank screen.

  15. Andy UU1CC
    Member
    Posted 3 years ago #

    In my case, the version 1.6.1 worked perfectly with a Dropbox, but today, after I've upgraded up to 1.6.2, I can get following string:

    [ERROR] DropBox API: Invalid signature. Expected signature base string:..

    It's so sad to me - Dropbox were my main backup server.

    Hope, it should be repaired in next release.

  16. Richard Tape
    Member
    Posted 3 years ago #

    Hi there, firstly, _amazing_ plugin. The only thing I'm having problems with is dropbox. When I press the 'authenticate' button I get the following error with version 1.6.2:

    Fatal error: Uncaught exception 'DropboxException' with message '(0) Invalid response.' in /location/of-/my/wp/wp-content/plugins/backwpup/app/libs/dropbox/dropbox.php:116 Stack trace: #0 /location/of-/my/wp/wp-content/plugins/backwpup/app/options-save.php(575): Dropbox->oAuthRequestToken() #1 /location/of-/my/wp/wp-content/plugins/backwpup/app/php-functions.php(149): backwpup_save_job() #2 /location/of-/my/wp/wp-includes/plugin.php(395): backwpup_options_load() #3 /location/of-/my/wp/wp-admin/admin.php(147): do_action('') #4 {main} thrown in /location/of-/my/wp/wp-content/plugins/backwpup/app/libs/dropbox/dropbox.php on line 116

    That's on a multisite install. If I run the backup process, it creates the backups fine, and the logs, it's just it can't 'do' the dropbox authentication. Any ideas?

  17. grenow
    Member
    Posted 3 years ago #

    OK: updated to 1.6.2. Deleted one job (I have been running two backups/day). Re-authenticated with Dropbox, ran job: fails to upload to Dropbox with this message:

    [ERROR] DropBox API: Invalid signature. Expected signature base string: POST&https%3A%2F%2Fapi-content.dropbox.com%2F0%2Ffiles%2Fdropbox%,... etc etc

  18. wpAdmirer
    Member
    Posted 3 years ago #

    I'm also unable to backup to Dropbox, and I've tried on a number of different servers:

    [ERROR] DropBox API: (100) Invalid response.

  19. marknjones
    Member
    Posted 3 years ago #

    For me it's working on one site but not another. Same error message as Andy UU1CC and grenow:

    [ERROR] DropBox API: Invalid signature. Expected signature base string: POST&https%3A%2F%2Fapi-content.dropbox.com etc

    Previously the backup job was just hanging for more than a day and had to be manually cleared.

    On the site with the above error message, I tried de-authenticating and re-authenticating. On re-authenticating I see a blank screen; refresh and it's authenticated.

  20. lanej0
    Member
    Posted 3 years ago #

    I'm getting the same thing as marknjones. It works on a couple of my sites, but on the other 3, I get an

    [ERROR] DropBox API: Invalid signature. Expected signature base string:

    Deleting authorization and re-authorizing doesn't seem to help.

  21. Richard Tape
    Member
    Posted 3 years ago #

    Hi there, I don't know if this helps, but the DropBox connection from "wp Time Machine, version: 1.9.16" plugin works just fine for me. -- it has nowhere near amazing options that your plugin does, though (i.e. practically none).

    Perhaps that will help, I'm not sure.

  22. Daniel Hüsken
    Member
    Posted 3 years ago #

    wp Time Machine don't yses the dropbox API with oAuth prosses.

    im sersching for the problems .....

  23. Richard Tape
    Member
    Posted 3 years ago #

    I've been doing a bit of debugging based on my problem. I've edited your $message output on line 115 of libs>dropbox>dropbox.php to give me the output of certain things.

    When I output

    self::API_URL.self::API_VERSION_URL

    I get

    https://api.dropbox.com/0/

    If I output

    $req_req

    I get:

    https://api.dropbox.com/0/oauth/request_token?oauth_consumer_key=q2jbt0unkkc54u2&oauth_nonce=a8804f7a5243ba820661953494d6cb71&oauth_signature=SFd8hgaEzYSfa8rzMB%2BK091Jja8%3D&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1301056518&oauth_version=1.0

    $content

    outputs nothing.

    $ch

    outputs

    Resource id #129

    and perhaps interestingly,

    $req_req->sign_request($this->OAuthSignatureMethod, $this->OAuthConsumer, NULL)

    outputs

    Invalid response.

    Hope that helps a little.

  24. daveshine (David Decker)
    Member
    Posted 3 years ago #

    Hi there,

    I am also getting the new dropbox errors:
    If I run a job the job works ok, but I have to clear it manually now!
    And in the logs there is the dropbox error at the end:
    Fatal error: Cannot redeclare class OAuthException in /.../wp-content/plugins/backwpup/app/libs/dropbox/oauth.php on line 8

    Also: I cannot delet the dropbox auth in the job settings though I deleted the app manually via my dropbox web account.

    Sorry to say this again, would love to see this fixed because I really love and need this plugin!

    Thanx Daniel for any help and support!

    -dave.

  25. Daniel Hüsken
    Member
    Posted 3 years ago #

    @daveshine:
    hi i use a outh lib that many plugins can use.
    pleace add in 2. line of app/libs/dropbox/dropbox.php the follwing:
    if (!class_exists('OAuthException'))

    i will add it too next release

  26. Daniel Hüsken
    Member
    Posted 3 years ago #

    @iamfriendly:
    if have added some extra error detecting for the next version.

  27. daveshine (David Decker)
    Member
    Posted 3 years ago #

    Thanx Daniel, but it won't work for me now: I changed the line to the following but didn't work:
    if (!class_exists('OAuthException')) require_once(dirname(__FILE__).'/oauth.php');

    I deleted your app on dropbox website because I thought it would help...
    Now I cannot delete the auth in your plugin and backup to dropbox won't work. On other sites I cannot make a new authentification (where I hadn't one before!). The backup itself works of course only dropbox fails as other users report.

    So I just wait for your new version and bugfixing.

    Thanx again, dave :)

  28. Daniel Hüsken
    Member
    Posted 3 years ago #

    @wpAdmirer:
    i think i have founf your problem and fixed it in next version

  29. Andy UU1CC
    Member
    Posted 3 years ago #

    I just added suggested string but got an error message again:

    [ERROR] DropBox API: Invalid signature. Expected signature base string:

    I think that it should be a good idea to rollback to previous version of your dropbox interaction code, but I don't know how it should be possible.

  30. Syldor
    Member
    Posted 3 years ago #

    I have upgraded backWPup at version 1.7.1 but I have founded another error with Dropbox syncronization.
    If I launch a job that I have created previous than upgrade it reports me:

    [ERROR] DropBox API: (55) select/poll returned error.

    Else if I launch a job that I have created after upgrade it reports me:

    [ERROR] DropBox API: (52) Empty reply from server.

    Thanks for your help

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