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BackWPup Free - WordPress Backup Plugin
[Plugin: BackWPup] BackWPUp not saving settings (35 posts)

  1. jentay5
    Member
    Posted 2 years ago #

    Hello:
    I fill in all the information for dropbox, sugarsync, or amazon. It is authorized/verified/accepted. I then click SAVE, and it says it has saved.
    I scroll down to where I just entered all that backup destination information, and it has all been erased. Nothing there.
    And if try to run the backup, no destination defined.
    I am using Firefox or Chrome.
    I have a multisite install.
    I have tried disabling most plugins, nothing works.
    Any ideas please?
    Thank You.

    http://wordpress.org/extend/plugins/backwpup/

  2. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    Plugin Version ?
    WordPress Version ?

    I working self with Chrome...
    and a Multisite install

  3. jentay5
    Member
    Posted 2 years ago #

    Hi Daniel:

    Thanks for your reply. I am using:
    BackWPUp: Version 2.1.7
    WP: 3.3.1

    It used to work okay, but now when I click on Save Changes, it says for example: Job 'Database' changes saved, and then if I scroll down, it has cleared out all the settings I had just entered as backup destination.

  4. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    hmmm, in momrnt i have no idea...

  5. Paul Barthmaier
    Contributor Day Volunteer
    Posted 1 year ago #

    I have the same issue. I've disabled all plugins and tried again.

    I am using:
    BackWPup version 2.1.11
    WordPress version 3.4
    MultiSite
    PHP ver.: 5.3.13
    MySQL ver.: 5.5.23-55

  6. ArekL
    Member
    Posted 1 year ago #

    same issue as above.

    WordPress 3.4.1
    MultiSite
    BackWPup 2.1.15
    PHP 5.2.6-1
    MySQL 5.0.51a

  7. stevenbill
    Member
    Posted 1 year ago #

    Hi Daniel, I have the same issue. However, it has worked on a few sites. On http://www.minipeelcards.com (WP 3.41) I have installed it and synced with SugarSync no problem.

    However, on http://www.afinefitcatering.ca and http://www.basicwebdeveloping.com (both on a different server), I can save the settings initially, but when I go to SugarSync to define a folder (instead of the Deleted Folder), and then go to Save, it takes me to a 401 page. Doesn't let me save anything. When I try a backup, it says no destination folder established.

    Also, I am not using Multisite and AM using 3.41 on all my sites.

    Would really appreciate your help.

    Steve

  8. crazywhistlepig
    Member
    Posted 1 year ago #

    Same issue as above plus nor Dropbox or Sugarsync even authenticate. Clicking on authenticate just refreshes window. Also worth noting this plugin has yet to work for me on multisite. I keep coming back and trying new versions like a child looking for vindication from his astranged father only to be disappointed each time. This is maybe the 3rd version I've tried.

    Using BackWPUP 2.1.15
    Wordpress 3.3.2
    PHP 5.3.13

  9. MarkJP
    Member
    Posted 1 year ago #

    I'm having the exact same issue. I can create of jobs but I cannot save any changes. I can't even rename the jobs, the settings are simply never saved and there is no warning or error message.

    This is only happening since the most recent update a few days ago. Prior to that it was working fine (for the last year or more).

    I am using the latest versions of WordPress and BackWPup.

    WordPress Version 3.4.1
    BackWPup Version 2.1.15

    I'm guessing this must be a bug?

    EDIT: I just tested and I am able to make a copy of an existing job, although I cannot make any changes to it. But I am not able to create a new job from scratch. As soon as I hit save it just displays the settings from the existing job and anything I entered is immediately lost. There is no error or warning. Very strange.

  10. mikeotgaar
    Member
    Posted 1 year ago #

    @Daniel Huesken
    FYI: Latest plugin version is working fine with 3 sites I'm using it on. Can save new jobs and modify existing ones.
    All sites WP 3.4.1, plugin v2.1.15
    Themes used: NonNom (TwentyEleven Child Theme) Thesis 1.8.5, Mystique 3.3.2
    Maybe this info may help to save you some time

  11. stevenbill
    Member
    Posted 1 year ago #

    The only common denominator I can figure out is the server on which it is working. I am using Webhostingpad - and every site I've tried to set up SugarSync on through there does not work. However, on other sites I am using JustHost and doteasy and they work fine. I'm using the latest version of the plugin, latest version of WP, and have been using Artisteer generated themes. Something is up with the settings in the server I think... but I can't provide any further details than this. Someone with more know-how, however, be my guest!

  12. titush
    Member
    Posted 1 year ago #

    I am having a similar problem: 2 multisites on the same server with the exact same httpd settings. The only difference is that one runs a bunch of multisites and has over 40 plugins activated, the other one is a fresh install with only 4 plugins activated.

    The one with less plugins works. Can you guys check if you have any of my plugins installed, so we can narrow it down? Unfortunately, I can't deactivate and reactivate all the plugins, as I run a busy multisite and can't play around with it...

    Thanks,

    Titus

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  13. titush
    Member
    Posted 1 year ago #

    Needless to say: most recent WP 3.4.2 version, most recent plugin versions of all plugins, PHP 5.3 on both sites, etc.

  14. mbrsolution
    Member
    Posted 1 year ago #

    @jentay5,

    It used to work okay,

    What changed before it stopped working?

    @titush, your best bet is to disable all the plugins and re enable one by one to see which plugin is causing the issue.

    Kind regards

  15. mikeotgaar
    Member
    Posted 1 year ago #

    @titush
    None of my sites (BackWPup working on all) on that server, but here's plugins in common for more info:
    Quick Cache (one site)
    Fast Secure Contact Form (2 sites)
    BWP Google XML Sitemaps (all sites except 1 - using nearly identical Google XML Sitemaps)
    And of course BackWPup (Every wordpress site)

  16. titush
    Member
    Posted 1 year ago #

    @mbrsolution: I can't do that, too much traffic on these sites, and I don't want to risk having to go through all child sites checking if all plugins were reactviated correctly...

    @mikeotgaar: thanks for sharing this:

    Strange, none of these plugins seemingly have anything in common with that... The one closest is Quick Cache, as I don't think sitemaps or a contact form would impact the save process..

    Quick Cache doesn't cache the admin area though, so it shouldn't be correlated either... really strange, does anybody else have any ideas what this could be caused by?

    Thanks, Titus

  17. mbrsolution
    Member
    Posted 1 year ago #

    @titush, have you got a testing site? I agree with you, it would not be wise to do some testing on a busy website. I have a testing site just for actions like these. When I come across a problem I use my testing site.

    Kind regards

  18. meshmarketer
    Member
    Posted 1 year ago #

    I am also having this same problem. Is this designed to work with WP Super Cache running?

    What's odd is that the first day that I set this up, I was able to put in and authenticate my AWS settings and then I ran the job and it would no longer save after that point.

    Today I tried using a local directory and it just won't save.

    It also won't save my preferences for what to back up.

  19. meshmarketer
    Member
    Posted 1 year ago #

    When I delete the jobs, my new job as all the tables selected and looks like it will work, but then I click Save and it loses many of the table selections and won't remember my "Full Path to folder for Backup Files:"

  20. Stalker-Poznan
    Member
    Posted 1 year ago #

    Similar problem. Plugin won't to save my hostname (FTP backup) but save username and password. So I can't done backup on my own server.

    Plugin 2.1.17
    WP 3.4.2

    Any advice please?

  21. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    @Stalker-Poznan than i must have a look at your site, because i don't have the problem.

  22. Stalker-Poznan
    Member
    Posted 1 year ago #

    My website is here

  23. Stalker-Poznan
    Member
    Posted 1 year ago #

    This is how it's looks

    Even if I write hostname and click 'save changes', plugin didn't remember hostname and I have an error during backup to ftp.

    1. try to sending backup file to a FTP Server...
    2013/01/02 10:25.22: [WARNING] ftp_ssl_connect() [function.ftp-ssl-connect]: php_network_getaddresses: getaddrinfo failed: Name or service not known
    2013/01/02 10:25.22: [ERROR] Can not connect by SSL-FTP to Server: http:21
    2013/01/02 10:25.22: 2. try to sending backup file to a FTP Server...
    2013/01/02 10:25.22: [WARNING] ftp_ssl_connect() [function.ftp-ssl-connect]: php_network_getaddresses: getaddrinfo failed: Name or service not known
    2013/01/02 10:25.22: [ERROR] Can not connect by SSL-FTP to Server: http:21
    2013/01/02 10:25.22: 3. try to sending backup file to a FTP Server...
    2013/01/02 10:25.22: [WARNING] ftp_ssl_connect() [function.ftp-ssl-connect]: php_network_getaddresses: getaddrinfo failed: Name or service not known
    2013/01/02 10:25.22: [ERROR] Can not connect by SSL-FTP to Server: http:21

  24. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    the http is not allowed in hostname. The hostname is only the domain name or IP. With Browser did u use ? Or did you have installed a security Plugin ?

  25. Stalker-Poznan
    Member
    Posted 1 year ago #

    Thanks Daniel! Works fine. Host name = domain. Thats all.

    [I'm using the newest Chrome. No security plugin.]

  26. gunnertech
    Member
    Posted 1 year ago #

    +1 same problem as everyone else. Trying to add a job for s3, but saving the job losses the settings.

  27. pubwvj
    Member
    Posted 1 year ago #

    I just installed BackWPup and am getting this same problem of settings not being saved.
    WP 3.4.2
    BackWPup 2.1.17
    The install looks fine. I can create a job and it runs. But the settings I make are not being saved so the job fails.

    I created a new job.
    In the section:
    Backup Folder
    In the field:
    Full Path to folder for Backup Files:
    I enter:
    /home/sugarmtn/public_html/
    I press Save Changes in the Job Type section but the changes are not saved.

    When the job runs I get the error:
    No destination defineid for backup!!! Please correct job settings
    and then an error:
    Zip archive create error: PCLZIP_ERR_MISSING_FILE (-4) : File '/home/sugarmtn/public_html/wp-content/plugins/si-captcha-for-wordpress/captcha/temp/1X1UHWSMHns4nkzp.php' does not exist

    and then a warning:
    filesize() [function.filesize]: stat failed for /home/sugarmtn/public_html/wp-content/plugins/backwpup/tmp/backwpup_1_2013-01-13_11-00-20.zip

    When I FTP to my server and check the backup file is not there.

    Here is a log output:
    2013/01/13 11:00.20: [INFO]: BackWPup version 2.1.17; WordPress version 3.4.2; Copyright © 2013 Inpsyde GmbH Author: Daniel Hüsken
    2013/01/13 11:00.20: [INFO]: BackWPup comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
    2013/01/13 11:00.20: [INFO]: BackWPup job: 1. New; DB+FILE
    2013/01/13 11:00.20: [INFO]: BackWPup cron: 0 11 * * *; Mon, 14 Jan 2013 @ 11:00
    2013/01/13 11:00.20: [INFO]: BackWPup job started by cron
    2013/01/13 11:00.20: [INFO]: PHP ver.: 5.3.17; cgi-fcgi; Linux
    2013/01/13 11:00.20: [INFO]: MySQL ver.: 5.0.91-community-log
    2013/01/13 11:00.20: [INFO]: curl ver.: 7.24.0; OpenSSL/0.9.8b
    2013/01/13 11:00.20: [INFO]: Temp folder is: /home/sugarmtn/public_html/wp-content/plugins/backwpup/tmp/
    2013/01/13 11:00.20: [INFO]: Backup file is: /home/sugarmtn/public_html/wp-content/plugins/backwpup/tmp/backwpup_1_2013-01-13_11-00-20.zip
    2013/01/13 11:00.20: [ERROR] No destination defineid for backup!!! Please correct job settings
    2013/01/13 11:00.20: 1. try for database dump...
    2013/01/13 11:00.20: Dump database table "wp_avhfdas_ipcache"
    2013/01/13 11:00.20: Dump database table "wp_bad_behavior"
    2013/01/13 11:00.20: Memory increased from 64M to 138M
    2013/01/13 11:00.20: Dump database table "wp_commentmeta"
    2013/01/13 11:00.22: Dump database table "wp_comments"
    2013/01/13 11:00.23: Dump database table "wp_links"
    2013/01/13 11:00.23: Dump database table "wp_man_dofollow"
    2013/01/13 11:00.23: Dump database table "wp_man_dofollow2"
    2013/01/13 11:00.23: Dump database table "wp_options"
    2013/01/13 11:00.23: Dump database table "wp_postmeta"
    2013/01/13 11:00.23: Dump database table "wp_posts"
    2013/01/13 11:00.25: Dump database table "wp_subscribe2"
    2013/01/13 11:00.25: Dump database table "wp_term_relationships"
    2013/01/13 11:00.25: Dump database table "wp_term_taxonomy"
    2013/01/13 11:00.25: Dump database table "wp_terms"
    2013/01/13 11:00.25: Dump database table "wp_usermeta"
    2013/01/13 11:00.25: Dump database table "wp_users"
    2013/01/13 11:00.25: Dump database table "wp_yarpp_related_cache"
    2013/01/13 11:00.25: Database dump done!
    2013/01/13 11:00.25: Add database dump "sugarmtn_wpsmfb108wvj.sql" with 43.68 MB to backup file list
    2013/01/13 11:00.25: 1. try for make list of files to backup....
    2013/01/13 11:01.05: 15536 files with 1 GB to backup
    2013/01/13 11:01.06: 1. try to create backup zip (PclZip) archive...
    2013/01/13 11:03.46: [ERROR] Zip archive create error: PCLZIP_ERR_MISSING_FILE (-4) : File '/home/sugarmtn/public_html/wp-content/plugins/si-captcha-for-wordpress/captcha/temp/1X1UHWSMHns4nkzp.php' does not exist
    2013/01/13 11:03.46: [WARNING] filesize() [function.filesize]: stat failed for /home/sugarmtn/public_html/wp-content/plugins/backwpup/tmp/backwpup_1_2013-01-13_11-00-20.zip
    2013/01/13 11:03.46: Job done in 206 sec.

  28. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    /home/sugarmtn/public_html/
    remove it. it is not a good idea.

    The path is only to save BAckups localy on the server. Pelase use one like

    /home/sugarmtn/public_html/Backups

  29. pubwvj
    Member
    Posted 1 year ago #

    I have changed my path as suggested and am not getting that error any more and the settings are saving. I am now getting an out of memory error. I will start a fresh ticket for that. Thank you. -Walter

  30. jesseali
    Member
    Posted 1 year ago #

    Same problem... Anything I enter is gone after I save... I read this thread and cannot seem to find an answer.... is there an answer?

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