You will need to change the ownership/permissions to wp-content/themes-ai1ec/ directory and its children to make it readable by your webserver. Currently, if you look at your console this is what it says: http://d.pr/i/r0yI
I had this problem with several sites with apache servers and with different hosts. This is caused by the installation of the plug-in when it makes directories it sets the apache server as the owner.
I had to manually change permissions of all the directories of /wp-content/themes-ai1ec/
AND copy files from one directory with its subdirs by hand as well
Has that been resolved yet?
my hair has gone grey with these problems
Yolanda
@yolanda
Yes, we are using wp_filesystem now to copy all files.
Sorry for the grey hair.
good, I’ll test it in a new situation then,
and cook some hazelnuts to rinse the colour back in
Yolanda
Thanks for your input Yolanda. I’m a little new at this, should I be able to change the directory permissions through my host’s control panel? I found some info in the WordPress codex about changing permissions but am not sure how to proceed. Any help is greatly appreciated.
hi
in your hosts control panel there should be something called file-manager, or something similar. In this file-manager you can locate and see the rights and ownership of all your files and maps / directories
Find the map “themes-ai1ec” which is in /wp-content -so NOT the one in the plugin folder – and see who is the owner [UID] and if it is Apache then select it and find the “Reset Owner” button to change it. You may have to find subdirectories and change these ownership-rights there as well.
If you cannot find the filemanager ask the helpdesk of your hosting company.
good luck
Yolanda
PS in the filemanager you can also change the permissions of files
644 should be ok for files, usually no need to change
And 755 for most directories [or maps]
Anyway the filemanager can do it.
Yolanda
@ inetinitiatives.com
We can also help you if you fill a ticket on: help.time.ly
Thanks so much to both of you. So far I’ve changed the directory permission to 755 as Yolanda suggested; the individual files are all currently set to 640 (not 644)… just to confirm, should all the files be changed to 644 as well? I haven’t seen a change in the display with the directory permissions change. If I can’t swing it Yani I’ll definitely go submit a ticket. Thanks again.
I’d recommend 775, the difference between 755 and 775 is:
755 – allows only the file owner to write to the file
775 – allows the file owner and the group to write to the file
If your file owner is apache/nginx – you can set it to 755, if not, I recommend you setting it to 775.
Hmmm… ok. I can’t seem to figure out the ‘owner’ issue; in the column every file and directory in my WP directory has the owner as ‘2134333.2342362’, and there doesn’t appear to be any way to alter it. Will try the 775 setting.
