Hi,
Could you please clarify if you are using ai1ec 1.2.3? There were some recent changes in the widget options
Thanks for such a swift response.
I am using Version 1.2.4
@russ1985uk
So now when you deactivate the plugin, your widgets work as usual?
Yes, that’s correct.
The issue also affects the menu items which pop-out when you hover over the admin menu (e.g. plugins > Add new / Editor etc).
When I de-activate the plugin, both of these issues disappear immediately.
Russ
@russ1985uk
Okay, so could it be that there is another plugin that does something similar to what ai1ec does?
Is it a test website, can you play around with your plugins and see if something else can be causing the issue?
If it is a production website, you will have to setup a test user and I will look into it. I cannot reproduce this issue
Hi, it is in development, so not too much of an issue.
The only other (similar) plugin installed on the site is “Google Calendar Events” – but this is inactive.
I’ll try deleting it altogether and see what happens.
Yes, try removing it. I don’t know the exact reason yet, but we had other similar reports when inactive plugins caused problems.
What database tables does AiOC use?
I will deactive all plugins, delete tables and start again.
Russ
@russ1985uk
If you uninstall the plugin, it will delete itself from the database.
If you need to preserve the data, do not delete any of the wp_ai1ec* tables
Hi, I uninstalled all simialr plugins (and in fact restored a backup from before they were all installed).
Still the problem continues.
Russ
@russ1985uk
Can you give it a try on a completely different install with new database and a freshly download WordPress?
I had another plugin which was causing the site to crash when loaded, but I’ve now deleted this and the widget problem persists.
I have installed on a clean version of WordPress (3.2.1) and the widget screen works… I then updated to 3.3.1 and it also works.
What’s the easiest way of telling where the conflict lies – is it just a case of deleting them one-by-one and seeing when it works again?
It seems the plugin causing the conflict is: Better Recent Posts Widget Pro – whic I bought from Codecanyon.
Any suggestions how to get round this problem?
@russ1985uk
The best suggestion I can give is to get in touch with the developer of the plugin