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1. the_webscaper
   Member
   Posted 6 months ago #

   Hello,

   I set up some contact forms on my site using this plugin. But when I test the form, the FROM email address is some generic email address from my hosting server, NOT the email address I'm setting in the plugin's "From Address" field.

   I'm setting the "from address" as forms@ourdomain.com, but when I test it, the email address the form submission is coming from is username@box775.bluehost.com (Blue Host is our hosting company).

   Any idea why this is happening, and moreso, how to fix?

   http://wordpress.org/extend/plugins/ajax-contact/

2. bh_WP_fan
   Member
   Posted 6 months ago #

   Does forms@ourdomain.com actually exist? If you haven't created it in your Email Accounts icon in your cPanel, you will need to do so.

   See: https://my.bluehost.com/cgi/help/206

3. kounterfeit
   Member
   Posted 6 months ago #

   If you install WP Mail SMTP and configure a new mail box at your web host, you can use the new mail box authentication to set up SMTP authentication for outgoing emails from your WordPress.

   AJAX Contact works well with WP Mail SMTP and installing it usually fixes any mail authentication based issues with AJAX Contact.

4. the_webscaper
   Member
   Posted 6 months ago #

   Thank you both for your help! Will give it a try!

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