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WooCommerce - excelling eCommerce
Please Help! Woocommerce will not add download links after purchases. (35 posts)

  1. kaotik
    Member
    Posted 1 month ago #

    @jaylevine thanks for the update and working with WooCommerce on this. Just to confirm your suspicions, my client is having the same issue. I hope they release a fix for this quickly.

  2. YikesPleaseHelp
    Member
    Posted 1 month ago #

    @jaylevine - I appreciate the thorough update and recommended fix. I will definitely try this out. Thanks again.

  3. hapke
    Member
    Posted 2 weeks ago #

    On a quite fresh WP installation with standard theme my provider fixed the problem with the plugin <q>WooCommerce Payment Status</q>. But when I switched to another theme without changing anything else the same bad problem appears.
    I prefer another ecommerce plugin => eStore. But it is not compatible with the German law, so I MUST use Woocommerce in addition with the German Market plugin.
    If Woothemes will not help I close my shop.

  4. Wends6384
    Member
    Posted 1 day ago #

    I finally fixed this problem and hey presto all works well.
    My primary email address in my Paypal email settings was different to my email address on my Woocommerce Paypal settings preventing it from pinging back and sending out the download link. So make sure they are all the same.

    Woocommerce > Checkout >Payment Gateways> Paypal Settings>
    Set the Paypal and the Receiver Email fields with the same email address as your primary
    PayPal email on the Paypal email settings.

    Before I discovered this I also purchase a plugin form Woothemes, "WooCommerce Order Status Control" Automatically change order status to complete for all orders or just virtual orders when payment is successful

    In WooCommerce>Settings>General> a new field appears with this plug where you can select Virtual Orders to Auto-Complete.

    Hope it helps :)

  5. hapke
    Member
    Posted 1 day ago #

    So make sure they are all the same.

    My settings are according yours from the beginning, but it doesn't solve my problem with the download link. Would like to hear feedback from other users.

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