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[resolved] Please help with error message (10 posts)

  1. korimako
    Member
    Posted 1 year ago #

    I suddenly got this message when using the plugins screen. I have no idea what to do or what it means so I hope that you can help.

    "Fatal error: Call to undefined function is_rtl() in /home/magnetic/public_html/audios/wp-includes/general-template.php on line 2102"

    Liz

  2. Johnb81
    Member
    Posted 1 year ago #

    Hi Liz,

    Something seems to be wrong with one of the plugins you are using. To find out which plugin is causing such problem, start by disabling the plugin one by one until you no longer see that error. You can enable them later. Once you find the culprit, check it out with the plugin developer.

  3. korimako
    Member
    Posted 1 year ago #

    I can't get back into admin because of this message. I can delete the plugins in the file manager and then reinstall one by one. Would that work?

  4. korimako
    Member
    Posted 1 year ago #

    Just want to add that I found out how to do this without access to the admin area. So in case this helps someone else.
    I do not know which plugin caused the trouble.

    I went to my FTP files and renamed the plugins directory by adding an x to its name.
    That cleared the error message and let me back into admin. Once there I deleted all the plugins as they were already deactivated. Now i just have to add them again one at a time.Tomorrow!
    Liz

  5. Johnb81
    Member
    Posted 1 year ago #

    Correct that's the way to go. You will notice which plugin it is since when you start adding them 1 by 1, when you add the one which is causing such problem you will have problems accessing the admin portal.

  6. korimako
    Member
    Posted 1 year ago #

    Oh dear. Now my plugins will not install at all. I can't even install Akismet-just get a message that it failed to install. I have no idea why this shld be happening. Do you have any ideas?

    Liz

  7. Johnb81
    Member
    Posted 1 year ago #

    HI Liz,

    What error messages are you getting when trying to install plugins? A screenshot would help.

  8. korimako
    Member
    Posted 1 year ago #

    This is what happens

    Downloading install package from http://downloads.wordpress.org/plugin/akismet.2.5.6.zip…

    Unpacking the package…

    Installing the plugin…

    Could not create directory. /home/xxxx/public_html/wp-content/plugins/akismet/

    Plugin install failed.

    I am a bit mystified!
    Liz

  9. Johnb81
    Member
    Posted 1 year ago #

    Hi Liz,

    It is a permissions problem.

    Check the permissions of the plugins directory (/wp-content/plugins/). It is a permissions problem. The plugin directory should have 755 permissions.

    Check the following for more information about file and directory permissions: http://codex.wordpress.org/Changing_File_Permissions

  10. korimako
    Member
    Posted 1 year ago #

    Thank you very much for your help, really appreciate it.The problem has gone away.

    Liz

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