[Post title de-capped]
for our site we have a flat rate $3.99 shipping for all US orders and flat rate $15.99 for international orders. set up into 2 zones, 1 and 3
we just received an order to go to: pikesville, MD 21208 but she was charged $15.99 shipping which is our ZONE 3 charge for "non-usa orders"
it seems that paypal determined the address to be "unconfirmed".
would that explain why she was not charged our USA flat rate of $3.99?
can u possibly assist with how or why this might have happened?
we would truly appreciate the help.