• Can I post a screen shot here?

    If I go to appearance, and look at what my menu SHOULD look like, it doesn’t match with what is showing on my site.

    http://Kidworldcitizen.org

    According to my dashboard (and how it has always been) the top menu should be Home, About, Africa, Americas, Asia, Australia & Oceania, Europe, Polar Regions, Travel, and Diversity Calendar

    Everything was fine until this morning, I added some subcategories (some additional countries) under the continents. Now my menu is messed up. Is there a limit of subcategories? I can’t fix it because on the dashboard it is showing something different!?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter kidworldcitizen

    (@kidworldcitizen)

    ?? I am at a loss. I don’t understand what is going on??? What my dashboard shows as the menu is not appearing on my homepage, top menu. Please, please help! I have hidden pages that should not be available to the public.

    Thread Starter kidworldcitizen

    (@kidworldcitizen)

    Please, please I am begging someone to help me. Yesterday I was able to restore only half of my top menu, and overnight it reverted again. I have no idea what is going on? Am I being hacked? Is this a glitch? What can I do? Please, please help!

    Try the usual troubleshooting steps:
    Deactivate all plug ins
    Switch to a default theme (2013 etc)
    See if it works again.
    If so, activate plug ins one at a time to identify the culprit.
    My vote is for the Pinterest plug in.
    Other questions to ponder:
    Was WP auto updated recently?
    Have you added any plug ins?

    Your menu could be being truncated due to the php.ini setting “max_input_vars” which has the effect of limiting the number of menu items.

    If you can access php_info() you can see the current value of max_input_vars. If its, say 1000, try increasing it to say 3000 with:

    max_input_vars = 3000

    in php.ini or

    php_value max_input_vars 3000

    in .htaccess

    Run php_info() after the change to ensure it has happened.

    Some hosts don’t enable their customers to change php.ini values, so you may need to ask their support team to make the change for you.

    Alternatively, revert to a smaller menu.

    Thread Starter kidworldcitizen

    (@kidworldcitizen)

    I have looked in both php.ini and .htaccess and it is not there.

    Does anyone else know what I can do? My menu will only let me have 3 categories- it has REMOVED my other menu tabs and won’t let me add more (it won’t even let me restore what I used to have).

    I did just do an update (after having the problem, to see if it would solve it).

    I did remove many plug-ins.

    Please help.

    Thread Starter kidworldcitizen

    (@kidworldcitizen)

    Maybe is there a plug=in to allow me to have more categories in my menu?

    http://www.kidworldcitizen.org

    You can see at the top, I used to have the menu running across the entire top of my header.

    I did remove many plug-ins.

    That may or may not tell you anything. You really have to try the troubleshooting I suggested above, if only to rule out a potential conflict between the 3 main components: WP core, theme, plug ins.

Viewing 7 replies - 1 through 7 (of 7 total)
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