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[resolved] Please help! I can't login, can't delete plugins with yahoo hosting (8 posts)

  1. bhavaOM
    Member
    Posted 2 years ago #

    I was working with editing bfa subscribe when everything went blank white. Since then, I have: rebooted, cleared the cache, tried different browsers. I cannot login to WP. I did get the login screen to show up with a different browser, but it says my user name is invalid. I tried to delete the plugins from the data base on Yahoo web hosting, but it will not let me. I am at a loss since I can't seem to access anything related to my wordpress blog and even my blog is gone.. blank page too.Due to the limitations of yahoo, I do not know what else to try.

    thanks

  2. presssavvy
    Member
    Posted 2 years ago #

    Do you have access to FTP? If so go to the plugins and create a new folder and call it plugins-saved. Move the plugin your having issues with over to that folder. It will fix any plugin issues.

    Derek
    [sig moderated as per the Forum Rules]

  3. bhavaOM
    Member
    Posted 2 years ago #

    Thanks. I was able to delete the plugin this morning from the yahoo files (don't know why that changed), but it didn't change anything. I still can't login to wordpress due to blank page and my blog is blank. My website is fine, so it's just the blog: http://www.infinitehealing.com/blog/

  4. bhavaOM
    Member
    Posted 2 years ago #

    I wanted to add that I have moved all the plugins to a new plugin-saved folder, and I still cannot login and everything is blank.

  5. presssavvy
    Member
    Posted 2 years ago #

    It is a process on limitation. So now we know it's not the plugins. Can you reinstall WordPress?!

  6. bhavaOM
    Member
    Posted 2 years ago #

    I'm not sure how? since Yahoo installs it automatically when you start a blog. Sorry, I'm not very experienced at this.

  7. presssavvy
    Member
    Posted 2 years ago #

    Thats ok. can you call yahoo and see if they can help you. Sounds like you have a databsae issue. If not you may want to change hosting companies which I can suggest a few that are great a cheap.

    Derek

  8. bhavaOM
    Member
    Posted 2 years ago #

    I did talk to Yahoo. Very nice guy helped me even though technically they don't provide support for wordpress. Turns out that the bfa subscribe plugin corrupted my theme. It took some doing, but he was able to get me back into wordpress. I had to delete the theme and reinstall. Fortunately, non of my other data was disrupted.

    Thanks for the help.

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