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HTML5 jQuery Audio Player
[resolved] Playlist - Song Order Error (24 posts)

  1. srinkenbaugh
    Member
    Posted 1 year ago #

    Just upgraded to the latest version of wordpress and the latest version of the player. It won't let me reorder the songs. Is there a way I can do it manually till it gets fixed?

    I'm using Chrome, but also tried it in Safari and it did the same thing.

    http://wordpress.org/extend/plugins/html5-jquery-audio-player/

  2. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Hi srinkenbaugh, You can reorder manually in your database.

    But other users are not having this problem (or at least it hasn't been reported) and it doesn't happen for me on my test environment. Strange that it happened for you upon update to latest version + latest WP... can you maybe post a link here so I can check for anything obvious in the code that could be causing this?

    Thanks

  3. srinkenbaugh
    Member
    Posted 1 year ago #

    http://www.andovergc.org/simple - not sure if that's what you are wanting though.

  4. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Ok I checked it and can see 2 problems in the code that could be causing a malfunction with order:

    1. You have another media player enabled on the site. Most other audio players also use some of the same scripts, but they might be running different versions which causes things to break. So you need to only run 1 audio plugin on your site. Try removing the other media plugin and see if this solves your problem.

    2. You have some custom jQuery in your theme which might be conflicting. Please see FAQs point 5 down for more information.

  5. srinkenbaugh
    Member
    Posted 1 year ago #

    Tried number one and that didn't work. Looked to find the custom jQuery but found nothing. When I try to reorder the songs it looks like this

    http://imgur.com/conBoZy

  6. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    I have seen this before on earlier versions of the plugin... but it was fixed.... please can you check and confirm you are running v2.0?

    Thanks

  7. srinkenbaugh
    Member
    Posted 1 year ago #

    http://imgur.com/xl69Sma

    I am running v2.0

  8. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Ok I'm checking your code again and I can see that you haven't filled in the required fields correctly either...

    You haven't used a proper ogg file... you've just put the filepath to the same mp3 file. You need to add a proper ogg file so that it works on all browsers and devices and without it the player will not play the songs.

    Also there is still some rogue jQuery in there causing errors (just check your error console and you can see it). This time it's coming from another plugin - the slideshow plugin so try deactivating that and see if the order now works in the html5 player plugin.

    It's important to work through issues like this systematically and so you need to make sure your player is set up and configured right, and you need to rule out conflicts with other plugins or your theme. Please try these things as above and let me know if this fixes your issue.

    Thanks

  9. systemlil
    Member
    Posted 1 year ago #

    I am having the exact same issue.
    We don't have any other media players and all songs have their repsective mp3 & ogg files.

    WordPress version: 3.5.1
    Plugin version:2.0
    Link to my site:www.milkmusic.ca
    Music will be found here:
    http://milkmusic.ca/catalog/
    http://milkmusic.ca/about/stef-lang/

    I expected the plugin to do this:
    I need to re-order the tracks in a few of the playlists and the drag and drop functionality has stopped working.

    Instead it did this:
    When I click to select a song to move it, it drops the rest of the songs in the playlist far down the page. I can send you a screenshot if you like.

    Here's what I've tried so far:
    1)deactivating other plugins
    2)deactivating the player and then reactivating

    Many thanks. Other than this one thing, the plug-in is fantastic. We love it!!! Cheers. -Lil

  10. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Lil, thanks for reading the sticky and providing this info... I've taken a look at your site (very nice design btw) and can't see anything immediately obvious... I would like to take a closer look at the code if that's ok with you? If so, please can you email me privately info@enigmaweb.com.au with some temporary admin login details?

    Thanks

  11. ohsotrueartists
    Member
    Posted 1 year ago #

    Hi, similar problem to above systemlil.

    When trying drag&droping tracks to reorder in -Manage Playlist- the playlist seen here is enlarging (to be seen only in the -Manage Playlist- section, it doesn't concern the player on the website).

    To reorder tracks is not possible. Using the Pro Vers 2. Mediaplayer deactivated.

    screenshot: http://www.ohsotrue.de/wp-content/uploads/2013/jquery.tiff

    Also, since using the player, by switching menu levels in wordpress I get a message:

    Fatal error: Uncaught exception 'Exception' with message 'WP_Http/WP_Error message: name lookup timed out' in /homepages/0/d356016869/htdocs/wp-content/plugins/songkick-concerts-and-festivals/songkick_events.php:62 Stack trace: #0 /homepages/0/d356016869/htdocs/wp-content/plugins/songkick-concerts-and-festivals/songkick_events.php(26): SongkickEvents->fetch('http://api.song...') #1 /homepages/0/d356016869/htdocs/wp-content/plugins/songkick-concerts-and-festivals/songkick_settings.php(13): SongkickEvents->test_api_call() #2 [internal function]: check_api_key('') #3 /homepages/0/d356016869/htdocs/wp-includes/plugin.php(406): call_user_func_array('check_api_key', Array) #4 /homepages/0/d356016869/htdocs/wp-admin/admin.php(111): do_action('admin_init') #5 {main} thrown in /homepages/0/d356016869/htdocs/wp-content/plugins/songkick-concerts-and-festivals/songkick_events.php on line 62

    Thanks,
    Sven

  12. Myron33
    Member
    Posted 1 year ago #

    Thank you for the last update. This issue solved too, really appreciate your great work.

  13. ohsotrueartists
    Member
    Posted 1 year ago #

    still..

    When trying to drag&drop tracks in -Manage Playlist- section the playlist seen here is vertically enlarging by any mouse movement (to be seen only in the -Manage Playlist- section, it doesn't concern the player on the website).

    To reorder tracks is not possible. Using the Pro Vers 2. Mediaplayer deactivated.

    screenshot: http://www.ohsotrue.de/wp-content/uploads/2013/jquery.tiff

  14. Musicalman
    Member
    Posted 1 year ago #

    Loved the lite version, so easy and quick to set up, that's why I bought the pro version.
    I had nothing but problems with it so far, but it's early days so I will hold back on my queries + frustrations.
    I can definitely confirm the drag + drop option error as mentioned above

    "When I click to select a song to move it, it drops the rest of the songs in the playlist far down the page. I can send you a screenshot if you like.:

    I am using Safari, thinking of changing :(

  15. Musicalman
    Member
    Posted 1 year ago #

    Ps I have deactivated all plugins apart from HTML5 jQuery Audio Player Pro, should I have (lite version) HTML5 jQuery Audio Player activated as well?

    Is it ok to use numbers in song titles?

    Thank you for any advice...

  16. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Guys I can't replicate this problem and there is nothing I can do to help you if I can't see the problem for myself. You need to provide links to your sites so I can see the code.

    That said, the backend drag n drop uses AJAX and jQuery to work... so it is highly likely that if you're experiencing problems it is down to a jQuery conflict.... check the FAQs for more info.... and the first step to narrow this down and isolate the error is to deactivate all other plugins and switch to the twentyeleven default theme and see if the problem is still happening... please report back..

    Thanks

  17. Musicalman
    Member
    Posted 1 year ago #

    Thanks for checking Maeve, I am running WordPress via Hostgator, I went into Hostgator and manually deleted WordPress content, because when I did it via WordPress, Hostgator still stated some content was there.
    I then deactivated and deleted plugins that where not being used.
    I then renamed 3 tracks with full names no spaces or hyphens and all seems well and plays well.
    The drop and drag facility in now working fine. (Using Safari)
    All viewed well via Safari and Firefox, although the songs initially started the first beat then stopped then continued - after a couple of refreshes in Firefox they all then played with no interruptions, so maybe adding a note near the player about refreshing if playing problems occur might help the customer etc.
    My main concern is the Pro Player not showing up or playing at all via Internet Explorer 8, I mentioned this in a post I created yesterday.
    Please read below:

    Thought it was my mistakes in configuration, but then I tested the demo below which looks good and works via Safari browser but comes up faulty via the Windows Internet Explorer 8 browser.

    http://www.galaxybrass.com.au/audio-demo/ (please check this via Internet Explorer 8)

    Any ideas why?

    Hope some of this info helps others and thanks for your time.

    Musicalman :)

    8-3-2013

  18. ohsotrueartists
    Member
    Posted 1 year ago #

    Hi,

    when running the twentyeleven default theme all is fine with drag&drop.

    My website: http://www.ohsotrue.de
    A player site: http://www.ohsotrue.de/bugge
    Theme: http://wordspop.com/themes/big-square/

    Any further tip to fix this is appreciated. Lemme know if you need a log in by email.

    Kind regards,
    Sven

  19. Musicalman
    Member
    Posted 1 year ago #

    Nice Playing Bugge,

    all works well viewed via Safari + Firefox, although once again when I view:

    http://www.ohsotrue.de/bugge

    via Internet Explorer 8 the player is unreadable and unplayable.

    I hope this issue get's addressed as Interent Explorer 8 is one of the main browsers.

    Musicalman :)

    8-3-2013

  20. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    @ohsotrueartists
    Ok cool, thanks for repeating those steps. Now because the drag and drop is working with default theme we can say for sure the problem is a jQuery conflict between the theme and this plugin... there's some further info on this in the FAQs. The next step for you will be identifying where the culprit is exactly in your theme... let me know how you go. :-)

    @Musicalman
    Ok great, sounds like cleaning up the webspace and database, and then renaming tracks with full names no spaces or hyphens has fixed the drag n drop issue for you. Thanks for reporting, hopefully other users can try this and it will help for them too.

    Will pursue your IE8 issue in relevant thread so this thread is just about drag n drop AJAX issue - thanks

  21. Obmit
    Member
    Posted 1 year ago #

    Hi
    I too am having issues, it used to work...
    In the meantime, you mentioned above that you can edit the database to change order. Can you give me some info on where that is and what to do.

    Thanks

  22. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    @Obmit, please can you explain your exact issue? What's not working for you - drag n drop order in Pro version? What steps did you try already? Link to the affected page?

    Thanks

  23. Obmit
    Member
    Posted 1 year ago #

    Hi
    I can not drag and drop. Site is not live so don't think I can send you a link. I disabled all the other plugins. I have a custom theme but it was working with it until I updated to latest WordPress. I have tried several browsers and computers. I do not know anything about changing themes, so not sure if I change it if it is easy to put back without screwing everything up.
    Thanks for your help.

  24. Musicalman
    Member
    Posted 1 year ago #

    As long as you save before changing, you can change themes from one to the other and back again, this makes it easy to try your site out in different themes before going live etc.

    Hope this helps?

    Musicalman :)

    11-3-2013

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