Posted 2 years ago #
Hello,
I have the latest version of WordPress running and I´m getting the following error message:
Warning: require_once(/hsphere/local/home/user/domain.net/wordpress//hsphere/local/home/user/domain.net/wordpress/wp-settings.php): failed to open stream: No such file or directory in /hsphere/local/home/user/domain.net/wordpress/wp-config.php on line 76It seems to me that I have to change the latter location to the same one without /wp-config.php.
Where do I do that?
Thanks!
It looks like you have some sort of domain/path issue on the server.
(/hsphere/local/home/user/domain.net/wordpress//hsphere/local/home/user/domain.net/wordpress/wp-settings.php)
The path is being repeated in that error message.
Posted 2 years ago #
Thanks for your help.
Does that mean my best bet is to reinstall WP?
Posted 2 years ago #
Just reinstalled WP. Same issue. Any ideas?
Posted 2 years ago #
I changed wp-config.php back from
/** Sets up WordPress vars and included files. */
require_once(ABSPATH . '/hsphere/local/home/user/domain.net/wordpress/wp-settings.php');to
/** Sets up WordPress vars and included files. */
require_once(ABSPATH . '/wp-settings.php');and the page is running again. The original change was by suggestion of my hosting service.
However, now I´m getting the following error when visting the Settings>Permalinks page, which is what made me contact my hosting service in the first place:
Warning: is_writable(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/hsphere/local/home/user:/tmp:/var/tmp:/usr/local/lib/php:/usr/bin) in /hsphere/local/home/user/domain.net/wordpress/wp-admin/options-permalink.php on line 113 Warning: is_writable(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/hsphere/local/home/user:/tmp:/var/tmp:/usr/local/lib/php:/usr/bin) in /hsphere/local/home/user/domain.net/wordpress/wp-admin/includes/misc.php on line 130
They just said:
The settings simply are incorrect. WordPress is trying to access /, which is not expected to have access. You've missed a configuration step somewhere, as it's attempting to write to /; it'd certainly seem a blank value was given.
What could be missing?
Thanks, folks!
Have you spoken to your hosting provider? The second path:
No such file or directory in /hsphere/local/home/user/domain.net/wordpress/wp-config.php on line 76
looks OK but I've not seen anything like the first one before - which make me wonder if there's something wrong with the server's configuration. Try sending them a copy of the error message and ask if they can explain the replication in the first path. I think that's part of the reason why you now have a problem.
Posted 2 years ago #
Yes, I've talked to the hosting provider.
I first contacted them because of the
Warning: is_writable(): open_basedir restriction in effect.
error message. They said:
File(/) is not within the allowed path
You seem to be trying to access the root of the webserver. Have you properly filled out the configurations required? It's not looking for any file, but rather the root of the webserver, which will not be readable.
And then:
The settings simply are incorrect. WordPress is trying to access /, which is not expected to have access. You've missed a configuration step somewhere, as it's attempting to write to /; it'd certainly seem a blank value was given.
The next email was this:
/** Sets up WordPress vars and included files. */
require_once(ABSPATH .
'/hsphere/local/home/user/domain.net/wordpress/wp-settings.php');This requires an absolute path; you'd left it (or specified) just with "wp-settings.php" so it attempted to access /wp-settings.php which naturally does not exist.
Any luck now?
That's when the first error message popped up. I changed the ABSPATH back to the original and now I'm back at step one.
The provider seems to think it's an installation issue and suggest I reinstall WP, which I did to no effect.
The settings simply are incorrect.
Not so. It's a server config issue.
http://www.php.net/manual/en/features.safe-mode.php#ini.open-basedir
Try the solution in http://wordpress.org/support/topic/187550?replies=2
Also, if you can log into Admin, check that the upload path in Settings/Misc is correct.
Posted 2 years ago #
The solution didn't work, unfortunately. I also checked the upload path and it is correct.
I'll get in touch with tech support again and show them your post and the links, maybe they can solve the problem this time.
Thank you for your help. I'll post back with the outcome.
First, this line:
require_once(ABSPATH . '/wp-settings.php');
Should not be changed. Your host has no idea what they're talking about there, so stop listening to them. The value of ABSPATH is automatically determined and it handles that path for you.
Second, what do you have as the two URLs on the Settings->General screen? Are they the same, or different? What *exactly* are they set to? DO NOT CHANGE THEM, just tell us what they are.
My suspicion: You have one of them set to "http://example.com/wordpress" and the other set to "http://example.com/wordpress/". Note the trailing slash of a difference? That slash should not be there.
Posted 2 years ago #
The WordPress address is: "http://domain.net/wordpress" (This is where I installed WordPress - it's not in the root)
The Blog address is: "http://www.domain.net"
That's the problem. It is not expected for those variables to have different domain names.
Change it so that they both have the same domain name. domain.net or http://www.domain.net. Pick one, stick with it.
Posted 2 years ago #
Fantastic, that worked! Thank you very much.
Just a quick follow-up question: now visiting "www.domain.net" takes me to "domain.net", despite having
RewriteEngine on
RewriteRule ^domain.net$ http://www.domain.netin .htaccess.
Any way around that or is it just a necessary compromise?
Posted 2 years ago #
Solution found, just change the settings to have both with www. I didn't realize that having www included or not in the WordPress address doesn't make a difference.
Thank you very much to all who took time to troubleshoot. It's much appreciated.
Also, you don't need the RewriteRule for that www vs. non-www thing. WordPress enforces the URL you put into those two fields. It will automatically redirect to the right place.
Posted 2 years ago #
Good to know, thank you.
Posted 1 year ago #
Otto42 wrote "Second, what do you have as the two URLs on the Settings->General screen? Are they the same, or different? What *exactly* are they set to? DO NOT CHANGE THEM, just tell us what they are."
Where is settings-general screen?
I think this will solve the same problem I'm having.
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