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Photos don't appear in Jetpack Subscription e-mails (5 posts)

  1. Karla
    Member
    Posted 1 year ago #

    When using Jetpack Subscription, photos don't appear in e-mails Subscription sends. They used to appear fine--my lead photo and a summary of the blog post. Now there's just a summary and no photo. What gives?

    The blog I need help with is http://www.runkarlarun.com.

    Thanks!

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to go to Settings > Reading in your dashboard, and change your feed settings to "Full Text" to send the whole post, including the images, to your subscribers?

  3. Karla
    Member
    Posted 1 year ago #

    Thanks for the suggestion, but that's not the fix I'm looking for. I don't want the whole post and all images in the e-mail. I want just the first photo and a summary. It's how the e-mails used to be, then one day the photo stopped showing up. I didn't change any settings and then poof. Any other ideas?

    Thanks!

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thanks for the additional details.

    Would you be able to forward me some of the emails that included images, so we can investigate further? You can send them to me at the following address: support@jetpack.me

  5. Karla
    Member
    Posted 1 year ago #

    Just sent you an e-mail. Thanks!!!

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