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Permissions error (6 posts)

  1. peterf6
    Member
    Posted 8 months ago #

    I'm trying to take a backup of a site so I can upgrade WP to the latest version. I am running into a file permissions error when doing backup even though I have a dropbox app entered. Which folder is it trying to access, so I can change permissions there?

    http://wordpress.org/plugins/ready-backup/

  2. Backup Plugin Ready
    Member
    Plugin Author

    Posted 8 months ago #

    Hello Peterf

    Do you have any error messages?
    Also post here "Log" messages

  3. peterf6
    Member
    Posted 8 months ago #

    This is the error on the Ready! control panel:

    Warning: Please change FTP access to 755 or 777
    Folder or create it manually - "/home/virtual/wendynewton.com/var/www/wp-content"

    Nothing happens when I click Backup Now.

  4. Ryan
    Member
    Posted 8 months ago #

    Hi Peter,

    That means that you have to change the permissions of the folder through FTP. Simply connect to your server via your preferred FTP client and go to the folder specified. Right-click it and there should be a 'Properties' or 'Get Info' option. In that window it should show the permissions as a table of checkboxes. Check all the boxes and click Apply and it should fix the issue.

    Ryan

  5. peterf6
    Member
    Posted 8 months ago #

    Thanks, but which folder? The wp-content folder or another?

  6. Backup Plugin Ready
    Member
    Plugin Author

    Posted 8 months ago #

    Hello Peter!

    Create folder "upready" in side /wp-content folder. And set 755 permissions. If the warning still appear, try 777 permissions.

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