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Permalinks issue - Pages not showing up (23 posts)

  1. ExordiumToys
    Member
    Posted 1 year ago #

    Hello everyone,
    I am currently experiencing a problem in where only my homepage and my forums page (which is not part of wordpress obviously) are the only pages displaying. I keep trying to find a solution to this problem, but I am new to wordpress and don't yet grasp all of the terminology. I have seen several links to where other users from this board will suggest looking to find a solution, but I am having some difficulty understanding things in a step by step fashion. I am trying very hard to have this website issue solved, but I am at a loss. Any help would be immensely appreciated.

    My website link: http://www.exordiumtoys.com

    Thank you,
    Richh

  2. stevejohnson
    Member
    Posted 1 year ago #

    In your Dashboard, go to Settings > Permalinks. In the 'Custom Structure' box, put this: /%postname%/

    Click the Save Changes button.

  3. ExordiumToys
    Member
    Posted 1 year ago #

    I already had it that way. However, if I changed it back to default, all of the pages worked again (except for the link that sent you to the forums). I then retyped "/%postname%/" just as you said and had the same problem again.

  4. stevejohnson
    Member
    Posted 1 year ago #

    Make sure that your .htaccess file is being updated. When you click the Save Changes button on the Permalinks page, are you seeing any error messages or notifications in a yellow area at the bottom of the page?

  5. ExordiumToys
    Member
    Posted 1 year ago #

    There are no error messages. The only yellow area is at the top of the page that says "Permalink structure updated."

  6. ExordiumToys
    Member
    Posted 1 year ago #

    And in case it would have any relevance to my problem, I am using Host Gator for hosting my website.

  7. stevejohnson
    Member
    Posted 1 year ago #

    HostGator isn't the problem; I use them for a number of WP sites.

    Will you post the contents of your .htaccess file here?

  8. ExordiumToys
    Member
    Posted 1 year ago #

    Uh...where do I find my .htaccess? Just curoius, is there a reason you asked if I would post them? Don't want to post anything that should remain private lol.

  9. Should be in the same folder as your WP-config.php file. You may need to set your FTP app to show invisible files.

  10. stevejohnson
    Member
    Posted 1 year ago #

    The .htaccess file contains rewrite rules that allow you to use 'pretty' permalinks. If it also contains references to 404 documents, it could be interfering with the WP rewrite rules.

    There is no private information in the .htaccess file.

  11. ExordiumToys
    Member
    Posted 1 year ago #

    Even though this issue is not resolved, I want to say thank you both for taking the time to assist me.

    Anyhow, I am currently in my file manager. I am a bit confused as to where I should look for the .htaccess file because there are three places where WordPress files are located. Under public_ftp, public_html and "www".

  12. stevejohnson
    Member
    Posted 1 year ago #

    you're welcome...

    the folder 'www' is a "symlink" that points to the public_html folder - an alias, if you will.

    public_ftp folder is an ftp-only folder.

    You'll want to look in either public_html or www - doesn't matter which, they're the same folder.

  13. stevejohnson
    Member
    Posted 1 year ago #

    OH, p.s. - When you invoke the File Manager from within cPanel, be sure to check the "Show hidden files" checkbox.

  14. ExordiumToys
    Member
    Posted 1 year ago #

    Okay, I have now found it. Did you want me to copy and paste it here?

  15. stevejohnson
    Member
    Posted 1 year ago #

    yes, please.

  16. ExordiumToys
    Member
    Posted 1 year ago #

    *Edit*

  17. stevejohnson
    Member
    Posted 1 year ago #

    that's not the correct file - that's the wp-config.php file.

    the file you want is named .htaccess, and the contents should look something like this:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
  18. stevejohnson
    Member
    Posted 1 year ago #

    please edit your previous post by clicking on the edit link below your avatar and remove all the contents

    you've posted access to your database.

  19. ExordiumToys
    Member
    Posted 1 year ago #

    Oops, I misread what ipstenu said. I am not seeing the file. I am looking under public_html.

  20. stevejohnson
    Member
    Posted 1 year ago #

    for security purposes, since you've posted the contents of a sensitive file, I HIGHLY recommend that you change your database password and make the change in your wp-config.php file.

    If you wish, you can contact me by email and I'll continue to help you through this. I can be reached at steve [at] sawtoothid.com

  21. What file manager/FTP app are you using to look for it?

  22. ExordiumToys
    Member
    Posted 1 year ago #

    Yeah, let's use email instead...

  23. ExordiumToys
    Member
    Posted 1 year ago #

    Look for an email from admin [at] exordiumtoys.com

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