phitzone
Member
Posted 4 months ago #
I am running a theme called WPStream on our blog, http://phitzone.com.
When clicking on the 'Older Entries' link at the bottom of the page, as well as when doing a search through the archives, the Error 404 page comes up when the permalinks are set to anything but default.
When the permalinks are set to default there is no problem, and the URL comes up 'http://phitzone.com/Index.php?paged=2'.
However, when the permalinks are set to any other option we get the Error 404 page, it adds an extra 'index.php' in the URL (http://phitzone.com/index.php/Index.php/page/2/).
Sorry but your chosen theme is not released under GPL. Non GPL products are not welcome in the WordPress community. Official WordPress policy states that all plugins and themes that are publicly released are required to adhere to http://wordpress.org/about/gpl/
Any support requests for non-GPL products are usually ignored, in the interests of supporting the community and its freedoms. Try asking on http://newwpthemes.com/
phitzone
Member
Posted 4 months ago #
So, you're saying that if this is a WordPress problem, but I'm running a 'non-GPL' theme, I get no help from the WordPress community? Alrighty then.
Correct - unless you can replicate the issue in Twenty Eleven.
phitzone
Member
Posted 4 months ago #
This is probably where I finally break down and buy a seat of Thesis or Genesis.
Or use any of the themes in http://wordpress.org/extend/themes/
In the meantime, try:
- deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
- switching to the Twenty Eleven theme to rule out any theme-specific problems.
- resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
phitzone
Member
Posted 4 months ago #
I changed the theme to Twenty Eleven, and turned off all plugins. It still went to URL http://phitzone.com/index.php/Index.php/page/2/, and gave the 404 Error page.
For some reason, WordPress is adding in the extra 'index.php' into the URL.
Try resetting your custom permalinks back to the default setting via Settings -> Permalinks.
phitzone
Member
Posted 4 months ago #
I did this, and it fixed the issue. I'd like to use the month and name permalink for SEO purposes, but it seems that this isn't an option... even though it's an option on the control panel. :(
BTW, thank you for helping me out with this. I do appreciate it.
You should be able to use custom permalinks. What type of server are you using? Linux or Windows?
cmegown
Member
Posted 4 months ago #
I'm unfamiliar with WordPress installations on IIS, but if you happen to be running Linux then you probably need to install the "mod-rewrite" module. This has always cleared the permalink problem up for me on local/live installs.
If this still doesn't resolve your problem, then perhaps your .htaccess file (again - only on Linux) isn't writable by WordPress)
phitzone
Member
Posted 4 months ago #
I believe it's a Windows server. Then again, I know that I can't access my .htaccess file, and have to have the host do mods to it when necessary.
Perhaps I need to move on to my hosting company for help.
Thanks esmi and cmegown.
cmegown
Member
Posted 4 months ago #
That's always the good solution, just make sure you're clear with your needs because they aren't always knowledgable - especially when it comes to WordPress questions/support.
I believe it's a Windows server
That would explain index.php being used in your permalinks. Wrangling custom permalinks on an IIS server ain't easy (it's way out of my field of experience, I'm afraid).
