please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue
Hello Shaon. Getting ready to send you access, however, when I try WP 3.6 and Download Manager 2.5 on a fresh WP install (only your plugin active) everything works perfect.
Trying to narrow it down to a particular plugin conflict, before you waste any time.
Looks like there is a conflict between Download Manager and NextGen gallery.
If NextGen Gallery is disabled, your plugin works, however, NextGen is required for several projects I support. (I will talk to the NextGen / Photocrati people also, but would appreciate your help in tracking the precise nature of the conflict.)
http://wordpress.org/plugins/nextgen-gallery/
Something funny…
http://ixpservice.com/test2/2013/09/11/something-funny/
When NextGen is active — the PDF download is zero bytes (adobe says it’s corrupt). If NextGen is deactivated, the PDF downloads properly.
I have just downloaded and installed the free version of Download Manager and have experienced the same problem. I have had to deactivate NextGen for the download to work correctly which is not good as my site is photo based.
Can you tell me if the same happens for the paid version?
…and will there be a fix for this soon?
TIA
Wilf.
http://www.worldphotoadventure.com
issue fixed, please update your copy.
Yes, it’s fixed. Thank-you again for great plugin and great support. 🙂
Yes, thank you all is working great. As already said, thanks for a great plugin and support.
Hello Shaon
I am using Download manager for my new website edulyf.com and i am facing the same issue. When file is downloaded, it is showing an error pdf file corruption.
Please help me and reply as soon as possible.
you can also contact at my mail id aditya.nitj@gmail.com
Regards
Aditya Sharma
Just discovered that the “Widget Twitter VJCK” plugin also causes corruption to files on download.
Hello Shaon, I have the same problem as Dougvos. When a PDF-file is downloaded, its showing an error; a word-file is empty. It works, when I have deactivated the nextgen-gallery-plugin, but this cannot be the solution…
I’m using Download-Manager-Pro, newest version (3.3.8).
URL: http://www.kirchliche-medien.ch
Nextgen is deactivated now.
Thanks for your help, Dominik
for pro version please post in forum at wpdownloadmanager.com or mail to support@wpdownloadmanager.com or contact with live support.
anyhow here is the solution:
please add following code at the end of download-manager.php, that will resolve the conflict with nextgen gallery:
function wpdm_skip_ngg_resource_manager($r){
return false;
}
add_filter('run_ngg_resource_manager', 'wpdm_skip_ngg_resource_manager');
Hello Shaon,
i also use the nextgen Gallery plugin. When i add the code to the download-manager.php
the site does not work anymore.
WordPress Version: 3.5.1
Download Manager: Version 2.6.3
Next Gen Gallery: Version 1.9.12
Hello Shaon,
Getting file cannot be repaired message when using Download manager (free version). I am not using NextGen Gallery. Using Virtue template.
Can you please tell me how to fix this problem? Thank you!
Janet
may you please post a temporary wp-admin login info in a private reply here http://www.wpdownloadmanager.com/support/forum/download-manager-free/ . I need to check it from your installation. Thanks
