Plugin Author
elfin
(@elfin)
what is in the email you get from eShop – the subject and the first few lines of the email please.
Thread Starter
Skulo
(@skulo)
[AUTO-RESPONSE – PLEASE DO NOT REPLY]
Dear Stanislav,
Your order has been received. Thank you!
The details of your order follow…
————— ORDER DETAILS —————
Order Received
Transaction id: xxxxxx
Something Special 00001 : Buy
Quantity: 1
Price: $0.05
Shipping Charge: $0.00
Total $0.05
Order placed on 2012-11-07 20:43:00
————— DOWNLOAD DETAILS —————
These are available for download via:
————— CUSTOMER DETAILS —————
Stanislav Vysotskiy
Mailing Address:
xxxxx,
La Habra
California
90631
United States
Shipping Address:
xxxxx
xxxxx
La Habra
California
90631
United States
————— CONTACT DETAILS —————
Phone: xxxxxx
Email: xxxxxx@gmail.com
Shipping address phone number:
fdgd
————— OTHER INFORMATION (if applicable) —————
—
If you have questions or concerns, please contact us.
Thank you for ordering with us.
Plugin Author
elfin
(@elfin)
not the template, but the email sends to the admin after any purchase.
Thread Starter
Skulo
(@skulo)
is that the one in wordpress general or gataways or general eShop?
I think I don’t get any emails for the admin in any inbox…
Any clues why?
P.S that was confirmation buyer got after the purchase…another indecator of the successful transaction…
I think I don’t get any emails for the admin in any inbox
Do you get any emails from WordPress (eg comment notifications etc)?
Thread Starter
Skulo
(@skulo)
Do you get any emails from WordPress (eg comment notifications etc)?
That is might be a problem here… I have it turned on in setting but emails never have been send to me…Any idea what can cause that?
Thread Starter
Skulo
(@skulo)
Here it is:
Paypal IPN -Completed Payment Ref:8KM699570L46214
——
mc_gross: 0.05
protection_eligibility: Eligible
address_status: confirmed
item_number1: 00001 : Buy
payer_id: GQ4S9KSBUE5YJ
tax: 0.00
address_street: xxx Jose Ave
payment_date: 14:41:47 Nov 07, 2012 PST
payment_status: Completed
charset: windows-1252
address_zip: 90631
mc_shipping: 0.00
mc_handling: 0.00
first_name: Stanislav
mc_fee: 0.05
address_country_code: US
address_name: Stanislav xxx
notify_version: 3.7
custom: 3fc4adf00ed97f1df12afa8e96e5fc6e509ae39a310bd4.26913025
payer_status: verified
business: v.xxx@gmail.com
address_country: United States
num_cart_items: 1
mc_handling1: 0.00
address_city: La Habra
verify_sign: A9JM6KNE4OlC06j7Dkd8nnNesnBqAXGu3rfSKZyzmDxHIlXVHj7bCpz5
payer_email: xxx@gmail.com
mc_shipping1: 0.00
tax1: 0.00
txn_id: 8KM699570L462141V
payment_type: instant
last_name: xxx
address_state: CA
item_name1: Something Special
receiver_email: v.xxx@gmail.com
payment_fee: 0.05
quantity1: 1
receiver_id: 8LXEZD57NW9QW
txn_type: cart
mc_gross_1: 0.05
mc_currency: USD
residence_country: US
transaction_subject: 3fc4adf00ed97f1df12afa8e96e5fc6e509ae39a310bd4.26913025
payment_gross: 0.05
ipn_track_id: 8943ec068255
Regards, Your friendly automated response.
——
Fallowed by this
Paypal IPN -A Failed Payment Ref:8KM699570L46214
——
mc_gross: 0.05
protection_eligibility: Eligible
address_status: confirmed
item_number1: 00001 : Buy
payer_id: GQ4S9KSBUE5YJ
tax: 0.00
address_street: xxx Jose Ave
payment_date: 14:41:47 Nov 07, 2012 PST
payment_status: Completed
charset: windows-1252
address_zip: 90631
mc_shipping: 0.00
mc_handling: 0.00
first_name: Stanislav
mc_fee: 0.05
address_country_code: US
address_name: xxx
notify_version: 3.7
custom: 3fc4adf00ed97f1df12afa8e96e5fc6e509ae39a310bd4.26913025
payer_status: verified
business: xxx@gmail.com
address_country: United States
num_cart_items: 1
mc_handling1: 0.00
address_city: La Habra
verify_sign: A9JM6KNE4OlC06j7Dkd8nnNesnBqAXGu3rfSKZyzmDxHIlXVHj7bCpz5
payer_email: xxx@gmail.com
mc_shipping1: 0.00
tax1: 0.00
txn_id: 8KM699570L462141V
payment_type: instant
last_name: xxx
address_state: CA
item_name1: Something Special
receiver_email: xxx@gmail.com
payment_fee: 0.05
quantity1: 1
receiver_id: 8LXEZD57NW9QW
txn_type: cart
mc_gross_1: 0.05
mc_currency: USD
residence_country: US
transaction_subject: 3fc4adf00ed97f1df12afa8e96e5fc6e509ae39a310bd4.26913025
payment_gross: 0.05
ipn_track_id: 8943ec068255
—-
Please note that the number is the same
Does it use email from Settings > eShop > Business Details or Settings > General ?
Neither. It uses the email address entered in your merchant gateway settings (Settings -> eShop -> Merchant Gateways).
Thread Starter
Skulo
(@skulo)
Neither. It uses the email address entered in your merchant gateway settings (Settings -> eShop -> Merchant Gateways).
I figured that out…still…can’t understand why it would go from active to failed and send those 2 emails…marked as completed and then failed…
Thread Starter
Skulo
(@skulo)
Sorry for bothering you guys…but do you have any idea what is going on? I’m kind of behind my deadline and I’m trying to figure out if I need to be passion and wait or go ahead and get something else…
Thank You!
Re-check all of your gateway settings — both in eShop and within your merchant gateway account.
You may also want to try installing the eShop Magic transaction logger plugin.
Plugin Author
elfin
(@elfin)
There is no reason that I know of that would send out multiple emails for the one order. But the first one being correct is a good start.
Can you disable all other plugins and re test in the twenty ten or twenty eleven themes and see if this still happens.
Thread Starter
Skulo
(@skulo)
I did mentioned that I disabled all my plugins besides eShop and also switched to 2011.
It sould work fine with personal paypal account right? (there is no options for IPN in personal paypal)
Plugin Author
elfin
(@elfin)
you need a paypal business account. which is fairly simple to get.
Thread Starter
Skulo
(@skulo)
I got Premier now(should be the same) now it is confirming the purchase yet it still same thing I first getting email about COMPLETED order and then email about same order being FAILED. Nothing changed.
