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[resolved] PayPal Link (12 posts)

  1. sewmuchbaggage
    Member
    Posted 1 year ago #

    Ok, so i know you dont support estore for some reason. I changed my theme to twenty twelve, and using eshop i do not have a link to paypal. I have called paypal and they have told me that the code somewhere is missing or wrong.

    My issue is that since updating to the most current form of eshop, my link from the checkout page to paypal is gone. I can get all the way through to the checkout page, and that is where it ends, there is no link for people to pay. Please help, as i can tell that I have lost about 20 orders today because my customers have no way to pay. I love your plug in and it is the best on the market for what we do, but i really need a link for customers to pay. Please help,

    http://www.sewmuchbaggage.com

    http://wordpress.org/extend/plugins/eshop/

  2. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    is it in test mode?

  3. sewmuchbaggage
    Member
    Posted 1 year ago #

    No it is live, I have been researching, any idea how to check and see if it is in maintenance mode? Not really sure what that is, but it is something i can figure out how to check. Please help get my link back to paypal.

  4. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    have you tried disabling all other plugins?

  5. sewmuchbaggage
    Member
    Posted 1 year ago #

    Yes, I disabled everything but eshop, tried to purchase something and got to the checkout page, and still no link to PayPal. I really need some help to get my customers the ablity to pay. I have not lost any sales today, but really need to get this resolved

  6. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    Just to confirm, you have deactivated all other plugins, and tested in twenty twelve and it is in live?

    If so, then atm I do not know the cause, but I am making changes in a few days to rectify an issue when certain other plugins are in use, and those suffering from that see what you are getting. But it is fixed when the other plugin is deactivated.

  7. sewmuchbaggage
    Member
    Posted 1 year ago #

    Yes i have deactivated everything, changed the theme to twenty twelve, and it is live function. No change, gets to checkout and then there is no link in the proceed to confirmation that takes me to the paypal site, is there a code that is needed for the redirect that is somehow missing? I am at a loss and lost 5 more orders today as i have 5 hits on my checkout page with no way for customers to pay...help! please.

  8. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    do you have the correct shortcode on the checkout page?

    I have no idea as to why it isn't working for you, I have never come across this before, or rather never with no plugins etc. there are a few known plugins that can cause this.

  9. sewmuchbaggage
    Member
    Posted 1 year ago #

    I have no idea if i have the correct shortcode, as i am not versed in shortcode. I could give you my backdoor login info in a private email and you could check, i really dont want to mess with short code as I have zero experience. What are the pluggins that could be causing this and I will see if i even have them. I too am at a loss, but need to figure this out today or tomorrow, because early next week we have advertising that is running and hopefully we see increased action on the site, WITH the ability to pay.

    thoughts?

  10. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    wait and see if the next release fixes it. I have partially resolved an ongoing issue with the known plugins, that replicates what you see. That should be released in the next day or so.

  11. sewmuchbaggage
    Member
    Posted 1 year ago #

    YOU ROCK! Just uploaded the new version, and we are off and running again. thanks for working so hard on this. It works great.

  12. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    good to hear, thanks for letting me know.

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