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Visual Form Builder
[resolved] payment plugin bug (3 posts)

  1. zaphbee
    Member
    Posted 1 year ago #

    I just got the payment plugin. However when i installed it there seems to be some sort of conflict with my theme Exiria. Where before clicking on Exiria Options in the admin side panel took me to the theme's options, now it shows a popout menu called Payments which takes me to http://mysite.com/admin/vfb-payments.
    Also in the payments section of VFBpro i see this

    Payments Add-on detected
    It is recommended you use the Payments Add-on to collect payments.

    which links to a page that says nothing but

    You do not have sufficient permissions to access this page.

    http://wordpress.org/extend/plugins/visual-form-builder/

  2. Matthew Muro
    Visual Form Builder Pro
    Plugin Author

    Posted 1 year ago #

    According to the info on ThemeForest, that theme is waaay out of date.

    If you switch to the default theme you'll see the Payments add-on works just fine.

    I suggest contacting the theme author and seeing if an update can be issued.

  3. mbmarketing
    Member
    Posted 10 months ago #

    I was getting the same error on my website - http://www.wpseotoolbox.com when I tried to add a new form.

    So, after checking the config and deleting and re-installing visual form builder, I decided to see if it was conflicting with some other plugins.

    I deactivated all of my plugins, click on Add New under the VFB Tab and it worked!!!

    I re-activated my other plugins and it is still working. I am not sure where the conflict was...but, I am happy it turn out for me.

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