Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Pippin Williamson

    (@mordauk)

    What version of EDD are you using?

    Thread Starter mikecd

    (@mikecd)

    Version 1.9.8 on WordPress 3.8.1.

    I did import the downloads from another site using Tools on the dashboard sidebar. I thought that might be why. So I found the Easy Digital Downloads – CSV Manager add on, and thinking this must be the proper way to do it, I uninstalled and deleted EDD with all data. Then I reinstalled EDD and imported with the CSV Manager. I still have the same problem.

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Can you post your Downloads > System Info for me?

    Thread Starter mikecd

    (@mikecd)

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multisite: No

    SITE_URL: http://www.brother-sam.org
    HOME_URL: http://www.brother-sam.org

    EDD Version: 1.9.8
    Upgraded From: 1.9.4
    WordPress Version: 3.8.1
    Permalink Structure: /%postname%/
    Active Theme: Streamline Pro Theme 2.0.0

    Test Mode Enabled: No
    Ajax Enabled: Yes
    Guest Checkout Enabled: Yes
    Symlinks Enabled: No

    Checkout is: Valid
    Checkout Page: http://www.brother-sam.org/checkout/
    Success Page: http://www.brother-sam.org/checkout/purchase-confirmation/
    Failure Page: http://www.brother-sam.org/checkout/transaction-failed/
    Downloads slug: /downloads

    Taxes Enabled: No
    Taxes After Discounts: No
    Tax Rate: 0%
    Country / State Rates:
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 33.0.1750.154
    User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
    64) AppleWebKit/537.36 (KHTML, l
    ike Gecko) Chrome/33.0.1750.154
    Safari/537.36

    PHP Version: 5.4.26
    MySQL Version: 5.1.73-log
    Web Server Info: Apache

    WordPress Memory Limit: 40MB
    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Upload Max Size: 40M
    PHP Post Max Size: 8M
    PHP Upload Max Filesize: 40M
    PHP Time Limit: 50000
    PHP Max Input Vars: 5000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: Our Vision (#5124)
    Page For Posts: (#0)

    WP Remote Post: wp_remote_post() works

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.

    TEMPLATES:

    ACTIVE PLUGINS:

    AddThis Smart Layers: 1.0.9
    Audio player: 2.0.4.6
    Custom Contact: 1
    Easy Digital Downloads: 1.9.8
    Easy Digital Downloads – CSV Manager: 1.0.7
    Facebook Auto Publish: 1.1
    Genesis eNews Extended: 1.4.0
    MailPoet Newsletters: 2.6.1
    Simple Social Icons: 1.0.5
    Test Michael’s New Plugin: 1
    Wordfence Security: 4.0.3
    WordPress Importer: 0.6.1
    WPML CMS Nav: 1.4
    WPML Media: 2.1.1
    WPML Multilingual CMS: 3.0.2-a
    WPML String Translation: 2.0.1
    WPML Translation Analytics: 1.0.3
    WPML Translation Management: 1.9.1
    ### End System Info ###

    Plugin Contributor Andrew Munro

    (@sumobi)

    As a quick test, does disabling all other plugins except EDD make the payment history show as it should?

    Thread Starter mikecd

    (@mikecd)

    It looks like it’s the WPML Media plugin. When it is disabled the payment history is fine again. Anything I can do about this?

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Sorry but that’s not something we’ll be able to account for. You might be able to resolve it by bringing up the issue with the WPML developers.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Payment History Won't Display Anything’ is closed to new replies.