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Password retrieval Not Working (2 posts)

  1. jrice81
    Member
    Posted 4 months ago #

    Is the Password Retrieval working? Ever since my wordpress got hacked last month... issues logging in and now the retrieval process is not sending me an email to change password. Suggestions?

  2. kmessinger
    Member
    Posted 4 months ago #

    You can check the email address wp is using in the user meta table in the db.

    If all is good there then start the normal debug procedures, disable plugins, revert to default theme, replace wp-includes and wp-admin folders. DO NOT touch the wp-content folder. http://wordpress.org/support/topic/troubleshooting-wordpress-33-master-list?replies=5

    [edit] The server also has to be set up to send mail. Check with your host for this.

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