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Password reset now gets 404 page. Can't login to Dashboard. (6 posts)

  1. davidpascal
    Member
    Posted 3 years ago #

    I put together a wordpress site using Thesis 1.6 for someone who then changed the login password. Now when she tries to log in, a 404 page comes up. I thought it might be a server issue, but the server guy says it's a scripting error. I've tried some of the other 404 login fixes mentioned in the forum, but none seem to work.

    So -- help! Any suggestions, anyone?

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems?

  3. davidpascal
    Member
    Posted 3 years ago #

    Thanks for the reply, esmi.

    The problem is, I can't get into the dashboard to switch the default theme.

    I did go into cpanel and changed the plugins folder to plugins.off, but that had no effect.

    I also changed the name of the theme I'm running in hopes that it might default to the default template. But no luck there, either.

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    Is the twentyten theme folder available in wp-content/themes?

  5. davidpascal
    Member
    Posted 3 years ago #

    Yes. I can see, and access, the twentyten theme folder using cPanel.

  6. Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download.

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