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Password Hacked (6 posts)

  1. rscafuro
    Posted 1 year ago #

    Hi, I received a password reset email a couple of days ago and now I cannot log in and all of my pages have been wiped. How do I recover my account?

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Do you have a backup that dates prior to hacking? Site URL?

    Go through:

    and follow the instructions here:

  3. rscafuro
    Posted 1 year ago #

    Site url is ryanscafuro.com

    I think I may have downloaded a backup but cannot find it on my computer. Do you know what the filename may be?

  4. rscafuro
    Posted 1 year ago #

    Also, that faq doesn't say how to recover my password to regain access to my dashboard. Is that possible?

  5. esmi
    Forum Moderator
    Posted 1 year ago #

  6. luckywebs
    Posted 1 year ago #

    Hi rscafuro,

    As Esmi pointed out, try the Resetting_Your_Password. This happened to me 4 years ago and back then when I followed the steps via phpMyAdmin it worked fine.

    Let us know if you managed to get access.

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