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[resolved] Page not found problem after 3.7 update (14 posts)

  1. chriscob
    Member
    Posted 10 months ago #

    I just did the automatic update and when it finishes, it goes to a page not found error (http://slowtraveltours.com/blog/wp-admin/update-core.php). It continues to go to this page whenever I try to access updates, either from the Updates menu on the sidebar or the symbol at the top of the page.

    How can I fix this? I need to be able to update plugins, and do future updates!

  2. chriscob
    Member
    Posted 10 months ago #

    P.S. This was after updating three other sites successfully.

  3. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

  4. chriscob
    Member
    Posted 10 months ago #

    Yes, I just went through this entire process, every single step, and I'm right back where I started, with the same page not found error found at the top.

  5. chriscob
    Member
    Posted 10 months ago #

    Since this seems to be a path problem or redirect problem, is there someplace I can look in the database? I'm comfortable changing things there if I know where to look.

    I just noticed something else. The themes page is also "not found," so I obviously did not change to default theme. I'm using a 2010 child theme which still seems to work.

  6. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    The themes page is also "not found," so I obviously did not change to default theme. I'm using a 2010 child theme which still seems to work.

    If you can't change themes/plugins in the Dashboard, try deactivating them using FTP/Cpanel.

  7. chriscob
    Member
    Posted 10 months ago #

    OK. I deactivated everything but 2013 and it made my site become a blank page and instead of getting the not found message when trying to go to the page to manage themes in the admin, I got a blank page. Doesn't look like progress to me.

    (I put my theme back since it seems to look fine, exactly as it always did. I just can't access it via the admin because of the page not found error.)

    What now?

  8. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    Actually, I just looked up your host and it's very likely a hosting problem - see:

    http://wordpress.org/support/topic/cant-install-plugins-themes-or-reinstallup-wordpress-get-a-404-page-instead?replies=14

  9. chriscob
    Member
    Posted 10 months ago #

    OK, thanks, I'm in the chat queue on inmotion. They are always great to work with. Funny, the other sites I updated today are also hosted on inmotion...

  10. chriscob
    Member
    Posted 10 months ago #

    My .htaccess file is exactly the same (default, with no modifications to what WordPress installs) as it is on my other sites that work.

    I will try again today with inmotion (after a long long wait late last night my chat with support just disappeared in mid-conversation), but in the meantime, I wanted to make note of a pattern I've noticed about this problem.

    I can go to any page in the admin interface EXCEPT those that are flagged as needing updates, the updates page at update-core.php, the themes page at themes.php, and the plugins page at plugins.php. All of these pages are present in the admin folder, but any attempt to reach them results in a 404 error.

    I don't understand the inner workings of WordPress that well, but this certainly looks like a clue to me. Could it maybe be something that really isn't the fault of my hosting at all?

  11. chriscob
    Member
    Posted 10 months ago #

    My database is 5.5.30. The thread you referred me to a few posts ago is very ambiguous about what version is required, just that 5.2 is not good. Before I bother support at inMotion, it would help to have this information, since you're suggesting I have a hosting problem.

  12. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    WP requires PHP5.2.4 - http://wordpress.org/about/requirements/

    I'm not sure that hosting IS the problem - but since you've tried the usual steps to solve it and they have not worked, and because several other people on the same hosts have had issues, that's a logical thing to check.

    FWIW, here's another thread -

    http://wordpress.org/support/topic/37-upgrade-loses-wp-adminphp-pages?replies=13&view=all

  13. chriscob
    Member
    Posted 10 months ago #

    The line in the .htaccess file in that thread solved my problem.

  14. MagicPlants
    Member
    Posted 7 months ago #

    SOLUTION

    Edit the .htaccess file in your ROOT (/) not WordPress folder (/public_html/) to force PHP 5.5 instead of 5.2

    CHANGE:

    # Use PHP52 as default
    AddHandler application/x-httpd-php52 .php

    TO:

    # Use PHP52 as default
    AddHandler application/x-httpd-php55 .php

    FINAL ANSWER! (;

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