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Page become blank (4 posts)

  1. conceptali
    Member
    Posted 2 years ago #

    Please help. I have lots of data on my site. But, after I have downloaded a theme and updated, my site become blank. What happened?

  2. JarretC
    Member
    Posted 2 years ago #

    It could be an error when the theme was trying to activate that occurred causing the white screen. Your best option right now is to FTP into your web hosting account and rename the folder of the theme you tried to activate.

    This will cause WordPress to revert to using one of the default themes and you can try activating the theme again.

  3. conceptali
    Member
    Posted 2 years ago #

    But I can't login now. WHat can I do?

  4. conceptali
    Member
    Posted 2 years ago #

    Also, I don't know how to FTP into my web hosting account and rename the folder of the theme. Could you teach me, Please?

    This is my login page.

    http://www.frankfurt.com.hk/insurance/chi/news/wp-login.php?redirect_to=http%3A%2F%2Fwww.frankfurt.com.hk%2Finsurance%2Fchi%2Fnews%2Fwp-admin%2Fpost-new.php

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