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WPPizza
[resolved] Order process not completing (9 posts)

  1. nicksgroup
    Member
    Posted 5 months ago #

    Hi, I have followed the installation instructions for this plugin and when I go to test the plugin by placing an order, it will let me add items to the cart that part seems to work fine, but as soon as I click to checkout the order page is just blank and nothing else happens. Now I have full root access to the server. I can make whatever changes that are necessary for this script to work. So please tell me what requirements this script has, and what would need to be modified on the server to make it work. I have a close relationship with my host, so that I or you can make whatever changes, whatever installations, whatever configurations that is needed to make this script work. So please let me know what you advise.

    https://wordpress.org/plugins/wppizza/

  2. ollybach
    Member
    Plugin Author

    Posted 5 months ago #

    >let me know what you advise

    i advise you to send me link.....

  3. ollybach
    Member
    Plugin Author

    Posted 5 months ago #

    just to quantify, i have no idea what the issue may be in your particular case as it may be anywhere - wppizza related or not - who knows .

    I really cant help you figuring it out unless there's something somewhere where i can have a look at things...

  4. ollybach
    Member
    Plugin Author

    Posted 5 months ago #

    PS: root access is good (at least we can actually do things if needs be ) :) .
    I do think however that the issue is probably somewhat more mundane ....but then again, i may be wrong . we'll see

  5. nicksgroup
    Member
    Posted 5 months ago #

    Hi the link is:
    http://clicknetjobs.info

  6. ollybach
    Member
    Plugin Author

    Posted 5 months ago #

    ok, can see the problem/

    please do the same as I asked here (my first answer to that problem)..
    and report back (

    http://wordpress.org/support/topic/internal-server-error-when-submit-orders

    thanks

  7. nicksgroup
    Member
    Posted 5 months ago #

    I got this error message:

    Fatal error: Call to undefined function mb_internal_encoding() in /home/cji/public_html/wp-content/plugins/wppizza/inc/common.output.formatting.functions.inc.php on line 936

  8. ollybach
    Member
    Plugin Author

    Posted 5 months ago #

    same problem, same solution as in the thread i mentioned

    your php version must have mbstring enabled. if you do not know how to do that, you have to speak to your hosting company as it depends on what server you running.

    in above mentioned thread - my last but one reply - I have also explained why mbstring is required

    hope that helps

  9. nicksgroup
    Member
    Posted 5 months ago #

    Ok that did the trick. Awesome plugin by the way!

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