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  1. Sam
    Member
    Posted 5 months ago #

    I have 3 orders 912, 913, 914 these can be seen in wooCommerce order page. In the smart manager I get orders no: 912, 959 and 960?!
    I am using 3.8.x, woo 2.1.2 and the latest of this plugin.
    Please advise

    https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/

  2. storeapps
    Member
    Plugin Contributor

    Posted 5 months ago #

    Hi Sam,

    Sorry for the inconvenience caused.

    Could you please confirm if you are using any other WooCommerce plugin to manage the order numbers.

    Also, would request you to kindly re-download Smart Manager from 'My Account' area on storeapps.org and then re-install and reactivate Smart Manager and then have a check with the Smart Manager functionality.

    If still the issue persists, then would request you to create a wordpress admin account and forward us the login credentials at 'support@storeapps.org' so that we can investigate and resolve the issue.

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