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Order emails to customer and vendor no longer working (2 posts)

  1. josephpolk
    Member
    Posted 3 months ago #

    My client's site is currently running the most recent versions of WooCommerce and WordPress. Unfortunately, since the most recent upgrade, the emails that are normally sent to her as the vendor informing her of an order -- as well as orders to her customers confirming their order and then showing it as completed -- are no longer being sent out.

    Has anyone else encountered this problem? All of the necessary boxes are checked in the Emails section of the WooCommerce system settings, so I don't understand what is going on.

    Any and all replies and assistance are greatly appreciated! Thanks in advance!

    https://wordpress.org/plugins/woocommerce/

  2. lorro
    Member
    Posted 3 months ago #

    Is it just this one email that is not being sent or is it all of them. For example, can you get a password reset email?

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